[jsfg_cinti] Job Posting: Quality Assurance Coordinator

The following job opportunity has been posted to the JSFG E-mail Mailing List.

Date: 
JobTitle: Quality Assurance Coordinator
JobClass: Accounting/Finance
JobDescript: 1. Investigate, facilitate and ensure exceptions to policy and 
procedures, compliance requests, department security audits and other credit 
reviews are handled in a timely, efficient and knowledgeable manner.  Provide 
continual evaluation of processes, procedures and policies.  Responsible for 
suggesting methods to improve area operations, efficiency and service to both 
internal and external customers.
2.      Perform and develop departmental quality assurance programs.
3.      Develop system quality audit reports and quality assurance manuals.
4.      Interacts with associates, peers, supervisors, management, other 
cross-functional areas, compliance, corporate, vendors and customers to 
determine compliance and quality needs and provide recommendations on continual 
process improvements.  Develops, analyzes reports as required; makes 
recommendations. 
5.      Work as a facilitating member/leader in any task force required to 
research or analyze quality assurance programs.
6.      Builds and maintains a professional relationship and communicates with 
the various departments such as Compliance, Training, Information Systems and 
other departments as appropriate to strive for continuous improvement.
7.       Communicates upward to appropriate management regarding department 
concerns.
8.      Has appropriate operational knowledge of relevant compliance and 
regulatory guidelines and law as applicable by Federal and State laws 
(including but not limited to CRA, Privacy, SARS, BPA, CIP, Disaster Recovery, 
ECOA/Reg. B, FCBA, FDCPA, OFAC, OFAC/FinCEN, FRPA, SCRA, TILA/Reg. Z).

ADDITIONAL JOB FUNCTIONS
1.      May assist management with compliance and quality assurance training.
2.      Work as a facilitating member/leader of special or on-going projects 
for the Company.
3.      Performs routine administrative/office tasks as required, including but 
not limited to preparing reports and correspondence, entering computer data, 
reviewing mail and literature, attending meetings, etc.
4.      Performs related duties as assigned.

Location: Spirit of America 
Requirements_Qualif: 1. Experience in a credit/financial/bank arena with 
minimum of 2 years experience.
2.      Experience in quality assurance programs (i.e. TQM, Six Sigma) 
preferred.  
3.      Strong questioning, analytical, and independent thinking/problem 
solving skills.
4.      Proficient in Microsoft Applications with strong ability to create and 
develop appropriate documentation, reporting metrics and summary reports.
5.      Strong interpersonal and organizational skills.
6.      Ability to pay close attention to detail and maintain accuracy.
7.      Ability to support a vision and direction.
8.      Ability to communicate effectively to a variety of audiences through 
strong written, oral, group and one-to-one communication skills.  Able to work 
independently.
9.      Flexible scheduling, to include weekend and evening schedules
10.     Ability to balance, stoop, kneel, reach, stand, walk, push, carry, 
grasp, exhibit finger dexterity, speak, hear, read and calculate.
11.     Minimum of High School education or equivalent required.

WorkType: Hourly
Travel: No
PositionState: New
SalaryRange: $$
HowApply_Email: Yes
Company: Spirit of America
Person_Requesting_Profiles: Christina Lindsey
Contact_StreetAddress: 1103 Allen Drive
Contact_City: Milford
Contact_State: OH
Contact_ZipCode: 45150
Contact_WorkPhone: 513-576-8845
Contact_FAX: 
email: www.charmingshoppes.com
Industry: Banking/Finance
Comments: Spirit of America National Bank, a subsidiary of Charming Shoppes, 
Inc. and credit card processing call center located in Milford, Ohio.

We offer an excellent compensation and benefits packages coupled with a 
challenging work environment. 

We conduct criminal background checks and drug screen tests.

We are an Equal Opportunity Employer 
 








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