[jsfg_cinti] Job Posting: Customer Service Rep I

The following job opportunity has been posted to the JSFG E-mail Mailing List 
by 
JSFG@xxxxxxxx on June 15th, 2004 at 08:34AM (CDT).

Date: 06/15/04
JobTitle: Customer Service Rep I
JobClass: Professional
JobDescript: -Responsible for all basic inquiries related to customer service 
issues.
-Handles all incoming customer inquiries involving tracking orders, online 
policies, and merchandise.
-Provides input to customer issue.
-Logs inquiries in detail.
-Follows up on open events.
-Advises customer of merchandise availability.
-Has appropriate operational knowledge of relevant compliance and regulatory 
guidelines and law as applicable by Federal and State laws (including but not 
limited to CRA, Privacy, SAR).
-Other duties as assigned.

Location: Milford, OH
Requirements_Qualif: -Strong verbal and written communication skills.
-Strong attention to detail and high level of accuracy.
-Ability to apply logical and analytical thinking skills.
-Proficient understanding of computers and can navigate through the various 
systems.
-Bilingual Skills desirable (English/Spanish)
-Strong knowledge of internet.
-Previous call center and data entry experience required.
-Ability to balance, stoop, kneel, reach, stand, walk, push, carry, grasp, 
exhibit finger dexterity, speak, hear, read and calculate.
-Minimum of High School education or equivalent required.

WorkType: Hourly
Travel: No
PositionState: Existing
SalaryRange: $
StartDate: 06/15/04
HowApply_Mail: Yes
HowApply_Fax: Yes
HowApply_Email: Yes
Company: Spirit of America
Person_Requesting_Profiles: Christina Lindsey
Contact_StreetAddress: 1103 Allen Drive
Contact_City: Milford
Contact_State: OH
Contact_ZipCode: 45150
Contact_WorkPhone: 513-576-5392
Contact_FAX: 513-576-5320
e-mail: recruiter@xxxxxxxxx
Industry: Call Center/Banking
Comments: Charming Shoppes, Inc. is a family of retail apparel companies 
serving the fashion needs of women with a focus on plus-sizes. As the largest 
plus-size specialty retailer we sell in stores and online through three 
distinct brands: Lane Bryant, Fashion Bug and Catherines Plus Sizes. We are 
currently seeking an experienced call center Customer Service Representative 
for our E-Commerce team located in Milford, OH.
We offer competitive wages, comprehensive medical benefits and life insurance, 
401k, stock options, tuition reimbursement, discounts at any Fashion Bug, Lane 
Bryant or Catherines Store and a casual work environment. 
For consideration, please mail, fax or email your resume with salary 
requirements.
email: JSFG@xxxxxxxx
bgcolor1: #FFFFFF
Cutoff: 07/02/04
Submit: Submit Form


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