[jsfg_cinti] Job Posting: Customer Care Team Leader

The following job opportunity has been posted to the JSFG E-mail Mailing List 
by 
JSFG@xxxxxxxx on February 26th, 2004 at 04:20PM (CST).

Date: 02/26/04
JobTitle: Customer Care Team Leader
JobClass: Professional
JobDescript: Providing quality and efficient customer service to customers 
through the daily management of a team to include hiring, motivating, 
recognizing and rewarding, coaching, counseling, training and problem solving. 
-Assisting the manager with development, analysis, and implementation of 
staffing, training, scheduling and reward/recognition programs.
-Providing daily direction and communication to associates so that customer 
service correspondence is performed in a timely, efficient and knowledgeable 
manner.
-Suggesting methods to improve area operations, efficiency and service to both 
internal and external customers.
-Establishing work procedures and processes that support company, departmental, 
and compliance standards, procedures and strategic directives. 
-Responding to and resolving employee relations issues expressed by team 
members; creating and maintaining a quality work environment so team members 
are motivated to perform at their highest level
Location: Milford, OH
Requirements_Qualif: -Proven leadership experience.
-Proven technical/systems experience.
-Ability to develop and motivate a team.
-Ability to communicate effectively to a variety of audiences through strong 
written, oral, group and one-to-one communication skills
-Ability to support a vision and direction.
-Proficient in Microsoft Applications.
-Flexible scheduling, to include weekend schedules.
-High school diploma or GED required.

WorkType: Full-time Regular
Travel: No
PositionState: Existing
SalaryRange: $
HowApply_Fax: Yes
HowApply_Email: Yes
Company: Spirit of America
Person_Requesting_Profiles: Christina Lindsey
Contact_StreetAddress: 1103 Allen Drive
Contact_City: Milford
Contact_State: OH
Contact_ZipCode: 45150
Contact_WorkPhone: 513-576-5392
Contact_FAX: 513-576-5320
e-mail: recruiter@xxxxxxxxx
Industry: Finance/Banking
Comments: Spirit of America offers a benefit package that includes 
medical/dental/vision/life, 401(k), stock options, tuition reimbursement, a 
discount at any Fashion Bug; Lane Bryant; or Catherine's store and a business 
casual work environment. 

Please forward your resume along with salary history by mail, fax or e-mail.

email: JSFG@xxxxxxxx
bgcolor1: #FFFFFF
Cutoff: 03/12/04
Submit: Submit Form


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