[jsfg_cinti] Job Posting: Collections Analyst

The following job opportunity has been posted to the JSFG E-mail Mailing Li=
st.

Date: 01/09/07
JobTitle: Collections Analyst
JobClass: Accounting/Finance
JobDescript: Solicits payment on overdue accounts using Collection Software=
 application for strategizing work assignments.=20
Conducts pre-call research and planning to set goals for a successful call =
completion.=20
Generates and Analyzes reports to identify payment trends and/or remain pro=
active in product and insurance related situations to minimize the impact o=
n the company.=20
Maintains a permanent record of each call made and received - documenting s=
pecific details of the conversation as well as the amount and date of expec=
ted payments.=20
Listens for and acknowledges when account maintenance is required and perfo=
rms the essential duties to keep accurate credit files.=20
Maintains professional and customer service oriented contact with internal =
and external customers.=20
Receives and processes customer payments over the phone, fax and via email.=
=20
Participates in monthly Accounts/Receivable meetings for assigned portfolio=
.=20
Works closely with the Customer Service Department to ensure the proper and=
 timely application of customer credits. For example; return product, prici=
ng, sales tax and etc.=20
Ensures the appropriate and timely processing of requests for the refund of=
 customer credit balances.=20
Performs related duties as assigned.=20
Location: West Chester
Requirements_Qualif: Excellent interpersonal skills and relationship buildi=
ng skills to develop and maintain cooperative working relationships with bo=
th customers and other associates.=20
Excellent oral communication skills to present information and solutions in=
 a professional manner.=20
Excellent negotiating skills=20
Strong analytical skills sufficient to research account details to effectiv=
ely discuss with internal and external customers =EF=BF=BD as well as under=
standing of general accounting principles.=20
Advanced knowledge of credit and collection activities=20
Strong organizational skills; attention to detail=20
Ability to proficiently use Microsoft Word, Excel and PowerPoint=20

WorkType: Full-time Regular
Travel: No
PositionState: Existing
SalaryRange: $$13.50/hour
HowApply_Phone: Yes
HowApply_Email: Yes
Company: Messina Staffing
Person_Requesting_Profiles: Kelly Maxam
Contact_StreetAddress: 11811 Mason-Montgomery Road
Contact_City: Cincinnati
Contact_State: OH
Contact_ZipCode: 45249
Contact_WorkPhone: 513-774-9187
Contact_FAX: 513-774-9023
email: kelly@xxxxxxxxxxxxxx
Industry:=20
Comments:=20




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