The following job opportunity has been posted to the JSFG E-mail Mailing Li= st. Date:=20 JobTitle:=20 JobClass: Consulting JobDescript: We currently have an opening for a position within the Enterpr= ise Architecture and Software Assurance Group. The selected candidate will= lead all efforts in the implementation of best practices relating to I.T. = service management.=20 DUTIES: =09Execute an effective IT Service Management (ITSM) assessment lea= ding to analysis and recommendation of prioritized ITSM improvement project= s through the ITSM Executive Steering Committee. =20 =09Contribute to one or more Service Management projects through pl= anning, design and implementation phases, including new process components,= organizational structures, tools and technology or policies. =09Provide cohesion and strategic/tactical leadership for the use a= nd implementation of Peregrine Service Center and other tool sets identifie= d for process improvement. =20 =09Act as co-chair/secretary to the Kroger Production Control Board= and guide the board toward ITSM Governance though establishing vision, mis= sion and structure. =20 =09Guide the development of the integration between Kroger=EF=BF=BD= s Software Delivery Process and the implementation of ITSM projects. =20 =09Become Kroger=EF=BF=BDs subject matter expert on ITSM, COBIT and= ITIL best practices and drive continual improvement.=20 =09Participate in business case development, development and tracki= ng of key performance indicators, and financial analysis. =20 Location:=20 Requirements_Qualif: REQUIREMENTS: =09Must have experience with leading or completing ITIL related pro= jects.=20 =09Must have a broad background with significant emphasis on I.T. O= perations (2-4 years). =20 =09Hands-on experience within one or more leading IT management too= ls (e.g. Peregrine Service Center, HP OpenView, BMC, Tivoli, CA Unicenter, = EMC Control Center) - certifications are a plus. =20 =09Experience in operational IT process design and improvement (e.g= . ITIL framework, CobiT, CMMI) - certifications are a plus =09Strong client-facing skills - assertiveness, strong communicatio= ns skills, leadership, self-starter.=20 =09Able to work with all levels of the organization including vendo= rs.=20 WorkType: Contract Travel: No PositionState: New SalaryRange: $$ HowApply_Phone: Yes HowApply_Email: Yes Company: Tactix Person_Requesting_Profiles: Linda McMullen Contact_StreetAddress: 4424 Carver Woods Drive Contact_City: Cincinnati Contact_State: OH Contact_ZipCode: 45242 Contact_WorkPhone: 513-333-4140 X218 Contact_FAX: 513-333-4149 email: lmcmullen@xxxxxxxxxxxxxxx Industry:=20 Comments:=20 You can unsubscribe from the list by sending email to jsfg_cinti-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field. Web archive: http://www.freelists.org/archives/jsfg_cinti Questions to: jsfg@xxxxxxxx