[jsfg_cinti] Get Motivated!
- From: Chris Telling <tellingc@xxxxxxxxxx>
- To: jsfg_cinti@xxxxxxxxxxxxx
- Date: Thu, 2 Aug 2001 19:11:32 -0700 (PDT)
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Perhaps as you begin to read this sentence you notice that you have
three rather daunting piles on your desk. Nothing unusual. All of
them contain an assortment of tasks-?memo assignments, project
files, e-mail requests and notifications, monthly and weekly
priorities and, layered somewhere in between these, the daily
assignments that weren't completed yesterday or, for that matter,
the day before. If your work life were a sitcom, the piles would
be labeled something like, "Incomplete," "Past Incomplete" and
"Irrecoverable." Of course, this is real life and although it
would add character, you have no motivation to label anything,
much less the motivation to meet all those deadlines, answer
all the questions, and solve the unresolved questions that you
thought were resolved the day before.
Let's face it, motivation at work can be tough, especially if
you're a team leader or supervisor. Motivation is the key to team
building, after all, and your status designates you as the primary
builder. But every employee faces slumps, even managers. The first
resolution for success that you should make is to motivate
yourself.
And the first indication of a lack of motivation is your mood. If
you consider how often your mood may change within any given day,
you'll notice that, especially in the workplace, your mood can be
easily affected by a disgruntled customer, a demanding superior
or even a temporary crisis. Such experiences may leave you feeling
agitated for the rest of your day or days after. What many
individuals forget, including managers and their employees, is
that you can take control of your moods. You can make it your
choice to allow an irate phone call to change your temper, and
you can take responsibility to remain positive. Resolving each day
to create and maintain your mood makes your workday smoother and
your duties less daunting. It also will ensure a more positive
work environment for everyone.
You can also choose to act rather than react. Like taking
responsibility for your disposition, you can also choose to listen
to other people's complaints and anxieties objectively instead of
internalizing them. Responding emotionally to someone's demands is
again reacting to someone's anger rather than responding to the
needs that caused the outburst. If you try to look at complaints
as a call for action rather than a personal criticism, your own
spirits will not be swayed, and you will also be an example for a
productive office environment.
Finally, you can help to maintain a positive outlook by making an
effort to elevate your point of view. Don't keep your nose buried
in numbers, weekly financial goals and daily tasks. Remember to
place your initial aspirations in full view and remind yourself
frequently of the quality and long-term benefits of your work.
* * *
As you continue to strive for personal motivation each day,
remember that it is just as important to pay attention to the
motivation of your employees. Although it may not be easy some
days, it is important to remember that the individuals who work
under you may be even more removed from the final successes and
achievements that help to inspire you. Paying attention to the
aspects of your job that motivate you and working these into
relationships with those you work with, including the individuals
you mentor, is invaluable. The time and effort that you use to
inspire others will come back to you tenfold.
The first point to consider is your reason for taking on projects
or specific assignments. Most likely, the best motivational tool
you can employ is to pay attention to how your efforts will be
applied to the final outcome. Understanding the whole picture helps
you feel like an integral and valued part of the company. The same
feeling of purposefulness affects those you supervise as well. When
you give a new task to someone, don't just leave it on the desk,
but try to explain how it fits into the final solution. Even more
important is to remind people of why their daily duties are crucial
to success. You may want to post articles or customer feedback that
reveals the results of company efforts beyond the office cubicles.
It's harder to see work as drudgery when you are reminded of what
it is that you are achieving.
Compliments are also a cheap and easy motivator. Think about how a
personal expression of appreciation from your own boss affects you,
or even how compliments outside of work make you feel. They create
a natural high that inspires you to work toward bettering yourself.
At work, a compliment on a single day's work, extraordinary
teamwork or overtime hours will encourage employees to continue
the same effort. After all, generosity begets generosity.
Employees also like to feel that they are growing too, not just
their work piles. Pay attention to each individual's strengths and
weakness. You may discover where you might help one individual
improve with small challenges or how another might better fit into
the company if he is uncomfortable with some of his current
activities. For employees who have reached a work plateau, you
may consider giving extra responsibilities. It is important to
remain flexible and allow employees and yourself room to grow.
A sense of power is another great motivator for people. Power is
frequently unbalanced in corporate business, and employees,
especially those with little or no management duties, often feel
as though they are omitted from the overall planning process. As
a manager, you may feel overburdened with requests to resolve
workplace issues. An excellent way to provide everyone with a
sense of power and resolve issues successfully is to allot time
for weekly, small group meetings in your department. In these
situations you can encourage everyone to make suggestions for
improvement and provide a sense of belonging and accomplishment
for everyone.
In addition to individual motivation, an impression of cohesion
among coworkers also creates a more productive environment. Some
managers make a point of encouraging group activities outside of
work, such as department picnics, softball games or even
volunteering. Events like these remind employees that work and
coworkers can be fun; they also serve as examples of the benefits
of team effort. Occasional potluck events or morning breakfasts in
the office allow coworkers to enjoy each other in a non-work
setting, which in turn leads to a less stressful office environment.
The key to a highly motivated office is remembering that everyone,
at all levels, is connected. Each person is a leader by example,
and leading includes presenting yourself as a determined, motivated
and diligent professional. In turn, everyone is to some extent
affected by others in the office. Changes in your mood, your
reluctance or your enthusiasm for your work can either hinder the
efforts of those around you or help to create team success. If you
choose to remain positive and encourage the same in others, you will
be a valued mentor among your peers.
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