[jsfg_cinti] [Fwd: Supervisor, Release Management]

FYI to all.  This job is in Oklahoma City.
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> From: Amy Xing <amy_xing2003@xxxxxxxxx>
> Date: 2004/03/23 Tue PM 10:07:23 GMT
> To: jsfg_cinti@xxxxxxxxxxxxx
> Subject: [jsfg_cinti] Supervisor, Release Management
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> Barb Maupin <barb@xxxxxxxxxxxxxxxxxx> wrote:From: "Barb Maupin" =

> To: =

> Subject: Another opportunity
> Date: Tue, 23 Mar 2004 15:56:48 -0600
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> st1\:*{behavior:url(#default#ieooui) }
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> Supervisor, Release Management
> Summary:
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> As a supervisor, and in coordination with the group=92s manager, you wi=
ll provide the leadership and experience required to complete assigned pr=
ojects.  As an Release Manager you will work closely with the Customer Ca=
re and Billing team along with the 3rd party billing systems (Convergys) =
to provide guidance and direction with design, development, testing and d=
eployment of new releases, patches, and maintenance releases for the bill=
ing platform.  You will also be responsible for overall issues management=
=2E
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> Duties and Responsibilities:
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> o       Manage the day-to-day issues within the billing platform.
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> o       Report and communicate daily, weekly and monthly updates on SLA=
 performance related to all trouble reports, maintenance request, and enh=
ancement request within the billing platform
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> o       Communicate issues and resolution to ISD and Internal Customers=
 on issue management
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> o       Coordinate, test and implement new releases, patches and mainte=
nance releases.
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> o       Mentor junior team members.
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> o       Assisting Project Manager in day to day activities.
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> o       Manage contractors and/or vendors with large project developmen=
t.
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> o       Ensure proper development and approval procedures are followed =
for implementation of patches and new functionality.
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> o       Conduct requirements sessions and ensure adequate documentation=
 for requirements management.
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> Experience Required / Desired:
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> o       4-5 years of project management experience
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> o       3-5 years of experience in system testing or quality assurance
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> o       3-5 years of experience with product development and/or deploym=
ent =

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> o       3+ years experience with PC applications including MS Office
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> o       2-3 years of employee management experience as a supervisor or =
team lead
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> o       1-3 years of experience with billing system development or depl=
oyment =

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> o       Excellent communication and negotiation skills
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> o       Self motivated and can easily learn new systems and business co=
ncepts
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> o       Telecommunication systems experience a plus
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> o       Telecommunication billing experience a plus
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> Education / Credentials / Certifications:
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> o       Bachelor=92s degree in Business Administration, Accounting, Inf=
ormation Systems, or equivalent experience required.
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> o       Formal ISO or QA training a plus
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> o       Formal training in meeting facilitation a plus =

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> _________________________________________________
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> Barbara J. Maupin
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> 701 N Broadway #120
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> Oklahoma City  OK  73102
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> 405-232-3850  Phone
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> barb@xxxxxxxxxxxxxxxxxx
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> www.itresources-ss.com
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> Do you Yahoo!?
> Yahoo! Finance Tax Center - File online. File on time.
> =

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> Questions to:  jsfg@xxxxxxxx
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