[jsfg_cinti] Fwd: FW: Position Available: Trainer/Technical Writer

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Date: Fri, 11 Nov 2005 17:27:08 -0500
Subject: FW: Position Available: Trainer/Technical Writer


 
-----Original Message-----
From: Xavier Univ. HRD Alumni & Students [mailto:XUHRD-L@xxxxxxxxxxxxx] On 
Behalf Of Sherrick, Carla
Sent: Thursday, November 03, 2005 1:37 PM
To: XUHRD-L@xxxxxxxxxxxxx
Subject: Position Available: Trainer/Technical Writer


Attention fellow HRD alumni:
I am recruiting for a Trainer/Technical Writer to join the Training Team at 
HealthStream, Inc. Our training audience includes members of the healthcare 
community; healthcare educators, human resource professionals, information 
systems personnel and others, and focuses on successful utilization of 
HealthStream?s online products and services. 
This position will be based in our Nashville, TN corporate headquarters.
 
Position Summary:
Delivery of live and web-based training 
Development and maintenance of customer-facing product documentation and 
training materials 
Duties and Responsibilities:
Deliver engaging and effective live and web-based product training 
Develop, edit and maintain a variety of customer-facing technical training 
materials 
Participate in evaluation of training curricula, materials and methods of 
delivery 
Explore new opportunities to enhance customer learning and development 
Evaluate the effectiveness of training efforts in collaboration with other 
members of the training team 
Assist as directed, with other projects and initiatives for which training 
and/or technical writing are a component 
Demonstrate dedication to customer service excellence 
Some travel required 
Qualifications:
Ability to effectively deliver a variety of training activities that provide 
customers with the knowledge and skills to successfully utilize HealthStream 
products in their work environments 
Excellent written and verbal communication skills 
Strong interpersonal skills 
Must have or be able to rapidly develop a strong working knowledge of 
HealthStream products 
Organized, able to multi-task, works with a sense of urgency and a desire 
for excellence 
High degree of integrity and professionalism, with the ability to establish 
a high level of credibility both internal and external to the organization 
Ability to work independently, and effectively utilize technology to 
communicate with supervisor and other team members 
Education and Experience:
Bachelor?s degree from four-year college or university required 
Master?s degree preferred 
Three years training experience, incorporating adult learning principles and 
evaluation of training effectiveness 
Three years technical writing experience targeting both technical and 
non-technical audiences 
Above average to excellent PC skills including use of MS Office software, 
web-conferencing applications and the ability to effectively deliver 
training while navigating students through a live Internet site 
Proficiency in the use of Robo-Demo, Robo-Help, Contribute or similar 
software programs required 
Healthcare education experience a plus 
Experience as HealthStream system administrator highly desirable 
 
If you or someone you know is interested in this position, please contact 
Megan Clark at megan.clark@xxxxxxxxxxxxxxxx or at 615-301-3192. For 
additional information about our company, please visit www.healthstream.com.
 
Thanks!
Carla Sherrick
XU HRD Class V
 
Carla S. Sherrick, RN, MEd
Director of Training
HealthStream
Phone:  303.745.5996 Ext. 245
Email:   carla.sherrick@xxxxxxxxxxxxxxxx
 
 


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