[jsfg_cinti] Fw: [LinkedCincinnati] Help Desk Support Associate

----- Original Message ----- 
From: jkennedy513 
To: LinkedCincinnati@xxxxxxxxxxxxxxx 
Sent: Wednesday, September 10, 2008 10:49 AM
Subject: [LinkedCincinnati] Help Desk Support Associate


Support this company that uses a MS Windows-based platform to host 
OpenOffice applications suite. Work to serve OpenOffice (open source 
platform similar to Microsoft Office) applications users; Help Desk, 
deskside. The incumbent will provide hardware and software support by 
providing timely troubleshooting & resolution to technical problems or 
user/customer tool re-orientation. Manage a Help Desk ticket system to 
insure customer needs are prioritized and resolved. The client uses 
Lotus Notes email. May travel to other divisions in Lexington and /or 
Louisville (average once/month if needed).

Good communications skills.
Expert at Microsoft Windows OS and OpenOffice tools
Good to strong hardware and OpenOffice troubleshooting experience
Lotus Email is a nice to have.

Please send your current resume to:

jkennedy@xxxxxxxxxxxxxxx



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