[jsfg_cinti] Fw: 4 IT management positions - Orlando FL

Below are descriptions of 4 IT management positions. If interested please 
contact Brian directly.

Brian Stevens

bstevens@search5staff

Network Support Team Lead

, multi-billion dollar financial institution located in Orlando, Florida has an 
excellent opportunity in their Technology Services Personnel department. The 
ideal candidate for this position will need strong structure, work by the book, 
high quality, detailed, loyal, conscientious, cautious, and conservative. This 
position will have very little delegation. 

Responsible for:
Tactical network engineering/implementation and day-to-day network support for 
external customer integration and operations. 
Responsible for both domestic and international projects. 
Responsible for system design in accordance with overall architecture.
Responsible for overseeing resources Specialists Network Support in India. 

Requirements: 
B.A. or B.S. degree preferred. 
Minimum 3 plus years data network experience, with at least 1 year in a similar 
role. 
Thorough understanding of Cisco routers and switches, specifically the Catalyst 
29xx, 35xx, 4xxx, 5xxx and 6xxx product lines and the 7000, 4000, 3600, 2600, 
and the 2500 model routers. 
Thorough understanding of TCP/IP, EIGRP, OSPF, BGP, NAT, Access-Lists, route 
redistribution, IP Multicast, vlans, spanning-tree. 
Previous experience with building networks preferred. 

Up to 87K base plus bonus opportunity.

Senior Manager Operations

(multi-billion dollar financial institution located in Orlando, Florida has an 
excellent opportunity in their Technology Services Personnel department. The 
ideal candidate for this position is demanding of self and others as well as 
exacting in setting standards of performance. They are intensely analytical, 
thorough and disciplined. Reserved in communication, skeptical, calculating 

Responsible for:
Manage Technical Operations and Help Desk staff responsible for Tier 1 and Tier 
2 troubleshooting and maintenance. 
Responsible for scheduling installations and upgrades. 
Prepares progress reports on all work performed. 
Manages on-going coordination of projects and ensures that projects deadlines 
are met. 
Provides hands-on guidance and training to internal customers and less 
experienced technology staff. 
Make suggestions for increasing the process effectiveness and improving quality 
of services of the technical operations function. 
In addition to Management responsibilities, will provide daily hands-on 
technical support responsibilities. 
Ensures the highest level of customer service from the operations support team

Requirements: 
Minimum of 7 years of Tier 2 and Tier 3 technical support experience. 
Minimum of 4 years personnel management experience. 
international Operations experience. 
Virtualized Data Center Operations and Management Deployments. 
Demonstrated experience maintaining/troubleshooting systems provided from 
multiple locations and operation centers. 
Excellent Communication Skills (both written and verbal)

Base 94K to 119K Plus Bonus Potential

Senior Manager Customer Support
, multi-billion dollar financial institution located in Orlando, Florida has an 
excellent opportunity in their Technology Services Personnel department. The 
ideal candidate for this position likes change and innovation. They are a 
risk-taker, confident and a self-starter. They are results oriented, fast, 
intense and impatient. They have a drive to control big picture. Best with 
systems, effective with people.

Responsible for:
Manage the overall, day-to-day operations of the Customer Support Department. 
Create and enforce policies and procedures for Customer Support. 
Provide final quality verification for all systems prior to deployment. 
Ensure that the provision of competent technical support and services. 
Directly supervise all Customer Support personnel. 
Resolve customer complaints when escalated to the management level. 
Coordinate with the management team to resolve problems and identify their root 
causes. 
Facilitate and if required conduct schedule technical training classes for 
customers and support representatives. 
Notify development and operations departments of problems or errors. Provide 
final release authorization for shipment. 

Requirements: 
Minimum of 3 years in a leadership role. 
Minimum of 5 years in a technical services or product support role.
Advanced planning and engineering skills in: Network or Operating Systems 
hardware with emphasis on traffic characteristics, connectivity, availability, 
reliability, maintainability. 

Salary $94 to $119,000.00 Plus bonus potential

Senior Manager Infrastructure
multi-billion dollar financial institution located in Orlando, Florida has an 
excellent opportunity in their Technology Services Personnel department. The 
ideal candidate for this position likes change and innovation. They are a 
risk-taker, confident and a self-starter. They are results oriented, fast, 
intense and impatient. They have a drive to control big picture. Best with 
systems, effective with people 

Responsible for:
Provide leadership and direction to the global technology infrastructure group. 
Manage IT resources in the U.S. Coordinate with IT resources overseas. 
Responsible for effective project management. 
Infrastructure design, ensuring differing technologies leverage provides a 
cohesive solution meeting the business objectives. 
Responsible for budget reviews ensuring delivering maximum value from capital 
investments. 
Develop and optimize the deployment methodologies to improve operating 
efficiencies. 
Provide global monitoring and real-time proactive response. 

Requirements: 
Extensive global infrastructure technical experience to include: Networking 
(LAN, WAN, VPN s TCP/IP); 
Server Architecture (Windows 2000, Sun Solaris, SAN, NAS);
Databases (Oracle, Progress, Sybase, SQL 2000) 
Application system maintenance, development and package implementation 
experience for international companies including; Internet, Intranet, and 
E-Commerce development. 
Minimum of 5 years management experience. B.A. or B.S. in Infrastructure 
Systems preferred. 






Salary 82 to 92K plus bonus potential





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