[jsfg_cinti] FW: Job Posting: Help Desk Support Associate

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From: JSFG@xxxxxxxx [mailto:JSFG@xxxxxxxx] 
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To: JSFG@xxxxxxxx; jsfg_cinti@xxxxxxxxxxxxx
Subject: Job Posting: Help Desk Support Associate

The following job opportunity has been posted to the JSFG E-mail Mailing
List.

Date: 09/10/08
JobTitle: Help Desk Support Associate
JobClass: Information Systems
JobDescript: Support this company that uses a MS Windows-based platform
to host OpenOffice applications suite. Work to serve OpenOffice (open
source platform similar to Microsoft Office) applications users; Help
Desk, deskside.  The incumbent will provide hardware and software
support by providing timely troubleshooting & resolution to technical
problems or user/customer tool re-orientation. Manage a Help Desk ticket
system to insure customer needs are prioritized and resolved. The client
uses Lotus Notes email. May travel to other divisions in Lexington and
/or Louisville (average once/month if needed).
Location: Downtown
Requirements_Qualif: Customer-focused personality.
A-1 attitude
Good communications skills.
Expert at Microsoft Windows OS and OpenOffice tools
Good to strong hardware and OpenOffice troubleshooting experience
Lotus Email is a nice to have.
WorkType: Full-time Regular
Travel: No
PositionState: Existing
SalaryRange: $$15/hr
HowApply_Email: Yes
Company: Belcan IT
Person_Requesting_Profiles: John S. Kennedy
Contact_StreetAddress: 11591 Goldcoast Dr.
Contact_City: Cincinnati
Contact_State: OH
Contact_ZipCode: 45249
Contact_WorkPhone: (513)489-4300
Contact_FAX: (513)489-0830
email: jkennedy@xxxxxxxxxxxxxxx
Industry: IT Consulting
Comments: 





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