[jsfg_cinti] Entry-Level Help Desk Positions Available in Blue Ash!

We have multiple Help Desk Support Associate opportunities available in
Blue Ash:
 
The ideal candidate will have an Associate degree or the equivalent in
educational credits and previous Help Desk experience, but an extremely
strong customer service background combined with some computer support
background will be considered.
 
Desired but not required:
 
Helpdesk certification(s) (Customer Service Specialist - CSS, Help Desk
Analyst - HDA, Support Center Team Lead - SCTL)
 
POSITION DESCRIPTION:
 
24 x 7 support for retail, office and warehouse users.  Our client is
looking for talented individuals to expand the Help Desk team.  This
position will train on day shift (7am - 3pm) for approximately 2 weeks.
 
This position will work directly with users to resolve software and
hardware problems remotely from a facility in Blue Ash.  This is an
outstanding opportunity to develop valuable technical and business
skills in a world-class service organization.  This position requires
outstanding customer service and communication skills.  Working
knowledge of PC software and hardware required.  Client's training
program and team environment will give this position the additional
skills and knowledge needed to succeed.
 
Shifts available:
 
1st:  8am - 4pm
2nd: 3pm - 11pm 
3rd:  11pm - 8am  
 
Our client is also willing to consider off-shift hours.  This position
is also required to work every other weekend (Saturday and Sunday).
 
Must also be available for 2 weeks from 7am - 3pm for training and then
able to move to the assigned shift.
 
Please email your current, chronological resume to:
 
jkennedy@xxxxxxxxxxxxxxx <mailto:jkennedy@xxxxxxxxxxxxxxx> 
 
Apply online:
 
https://belcan.smartsearchonline.com/jobs/jobdetails.asp?job_number=9561
8
<https://belcan.smartsearchonline.com/jobs/jobdetails.asp?job_number=956
18> 
 
Or call (513) 489-4300 x. 116 for additional information.

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