Re: wrong video card in my recently purchased computer.

  • From: "jazzpiano" <jazzpiano@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 24 Jan 2005 17:33:14 -0800

Hi John again, the address is: www.atti.com. I went to the web site, and so 
help me, could not figure it out. So, I will try your idea and see what 
happens.
Jim
----- Original Message ----- 
From: "John Miller" <n1umj@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, January 24, 2005 5:21 PM
Subject: Re: wrong video card in my recently purchased computer.


> OK, maybe it is the older driver you'd want then, that being the case 
> you'd
> probably have to go to the ATI web site, I honestly don't know the address
> for that site but you can look on www.google.com and come up with it and
> they should have older drivers, but if you get an older driver you'll have
> to get rid of the current one first before you put the other one in. You
> could start though by going to msconfig, hit the windows key, then r for
> run, type msconfig, then shift tab once that opens and arrow to start up 
> and
> hit tab once, then arrow down the list and uncheck everything that says 
> ati,
> maybe you're lucky and it's just a utility that you don't need that loads
> for your video card, I know I had something like that on my old computer
> with an ATI card and I did that, I disabled everything to do with the ATI
> card in msconfig under startup and it actually worked out alright. you 
> will
> still have the monitor so don't worry about that, it will still work. 
> It's
> a thing to try at least.
> ----- Original Message ----- 
> From: "jazzpiano" <jazzpiano@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, January 24, 2005 6:46 PM
> Subject: Re: wrong video card in my recently purchased computer.
>
>
>> Hi John,
>> When I phoned FS today, the guy there said I needed an older driver. I
>> have
>> the newest one and driver. So which driver should I ask for? How to find
>> out
>> for sure? Gateway wouldn't know about that I don't think. May have to
>> check
>> with FS for sure.
>> Jim
>> ----- Original Message ----- 
>> From: "John Miller" <n1umj@xxxxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Monday, January 24, 2005 3:02 PM
>> Subject: Re: wrong video card in my recently purchased computer.
>>
>>
>>> You can't change video cards in a laptop, you can try updating the 
>>> driver
>>> though, gateway's site should have updated drivers or ATI's site, sorry 
>>> I
>>> don't know the address but gateway's site would be the first place I'd 
>>> go
>>> to
>>> try to update the driver. I'm very surprised, I know several people that
>>> have that laptop and have no problem, I don't know if it's offered with
>>> different video cards or not, usually no but technology these days, I
>>> can't
>>> keep up with it.
>>> ----- Original Message ----- 
>>> From: "jazzpiano" <jazzpiano@xxxxxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Monday, January 24, 2005 5:15 PM
>>> Subject: wrong video card in my recently purchased computer.
>>>
>>>
>>>> So I am completely frustrated.
>>>> I am running XP pro and jaws 6.
>>>> My computer came with an ATI 9700 pro  video card,  which doesn't work
>>>> correctly with jaws. How in the world do I figure out the correct video
>>>> card
>>>> to get, and then download it? I was on the FS site and couldn't figure
>>>> out
>>>> where to go to get what I needed. I am about ready to scream here. If I
>>>> can
>>>> get the correct video card in this computer my problems that I have 
>>>> been
>>>> having should end, so any help will be greatly appreciated. I have the
>>>> gate
>>>> way M 675. Thanks for your help in advance.
>>>> Jim
>>>>
>>>>
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>>>
>>>
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>>
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>
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