Correct. I don't think you can upgrade from one major rev to another in that way (e.g. from JAWS 11 to JAWS 12). Try downloading the latest 93 Mb file from the Freedom Scientific web site under the JAWS headquarters. Or else you'll need to wait for your DVD to be mailed to you. Dave Created in the Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: Stan Holdeman To: JFW List Sent: Wednesday, October 27, 2010 07:27 Subject: updating to v 12 I thought one could update to v. 12 from within v. 11 by using the update feature in the help menu. However I do not find v. 12 as listed in what is available. I do have 1 sma remaining. Stan Holdeman