Zdenek: If you have not yet uninstalled JAWS 10 and 11, do the following: 1. Regardless as to the version of JAWS you are using as the default, it is highly recommended you first unload the default version of JAWS, and load the Version of JAWS you want to uninstall. This is highly recommended, because the uninstall program for the version that you wish to uninstall, knows what procedures to follow, in order to uninstall the components for the version of JAWS you want uninstalled from your system. NOTE: Using the uninstall process in one version of JAWS to uninstall a previous or later version of JAWS than the one you are using, can cause a host of problems to the version you are currently using. 2. To unload your default version of JAWS, press JAWS/INSERT+F4 and press ENTER on the OK BUTTON. 3. If you want to uninstall JAWS 10, for example, press WINDOWS KEY+R, to open the "Run" dialog box. In the Edit field, type "JAWS10" (with no spaces or using the quotes) and press ENTER. JAWS version 10 should then start. 4. When JAWS 10 is loaded and speaking to you, tap the WINDOWS key to open the Start Menu. 5. Tap the letter P, for the Programs Submenu. If this is the only submenu in the Start Menu that begins with the letter P, Windows should open the Programs Submenu and give focus to the first item in the list. Otherwise, tap the UP or DOWN ARROW keys, until JAWS says "All Programs Submenu" or "Programs Submenu". Press the RIGHT ARROW key or the ENTER key, to open the Programs Submenu. 6. Tap the letter J until JAWS announces the version of JAWS you want to uninstall, in this case, JAWS 10. 7. Tap the RIGHT ARROW key or the ENTER key to open the JAWS 10 submenu. 8. Tap the letter T, for Tools Submenu. If this is the only submenu in the JAWS 10 Submenu that begins with the letter T, Windows should open the Tools Submenu and give focus to the first item in the list. Otherwise, tap the UP or DOWN ARROW keys until JAWS says "Tools" submenu and press the RIGHT ARROW key or the ENTER key to open the Tools Submenu. 9. Tap the letter U. If this is the only application in the list that begins with the letter U, Windows immediately launches the "Uninstall JAWS" application. Otherwise, keep tapping the letter U or, use the UP or DOWN ARROW keys until JAWS says "Uninstall JAWS", then press the ENTER key to launch the application. 10. When you get to the prompt that asks whether you want to delete "Shared components", Tap N for "No", then TAB to the Next Button and press ENTER to continue uninstalling JAWS. 11. When you have completed the uninstall process, JAWS may or, may not tell you that you need to restart the computer, in order for the new settings to take effect. Press Y for Yes or, if that does not work, tap the ENTER key on the Yes button, to begin the restart process. 12. When the computer restarts, you will have no speech. This is because the uninstall process in any version of JAWS, disables/deletes the "Automatically Start JAWS" function. You can choose to start the default version of JAWS, by opening the "Run" dialog box, typing "JAWS12", for example, (with no spaces or using the quotes), then press ENTER to launch JAWS12, or, follow the instructions in step 3 to load another version of JAWS you want to uninstall from your system and follow the instructions in 4-11 to uninstall that version of JAWS from your system. HTH Sincerely: Dave Durber ----- Original Message ----- From: Zdenek Vopat To: jfw@xxxxxxxxxxxxx Sent: Saturday, November 13, 2010 2:46 AM Subject: uninstaling prevvious vversions of jaws Hello lissters: I purchased my jaws 12 and I would like to uninstaal my previous versions of jaws jaws 10 and 11. When I started the uninstalation process I got the choices to uninstal jaws only or uninstal jaws and shared components. Which one shall I choose? Many thanks. Zdenek