Hina, Regarding your second question, it may be that your version of JAWS isn't up to handling your version of your Web browser. Which versions of each application are you using? _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Hina Sent: Monday, October 25, 2010 6:12 PM To: jfw@xxxxxxxxxxxxx Subject: two questions hi, i have two issues i need help with. please let me know if anyone is familiar of how to do these: in microsoft outlook calendar, how to set an appointment to reoccur and if an appointment is canceled, how to cancel that? also secondly, when i am trying to open a link i am getting this message: "open parent document button" and then nothing happens. when a sighted person try to open a link it opens fine. any thoughts of why this could be happening? would appreciate your help. hina.