Thanks for the response. yes, it is a dial up connection. yes, it is also set to never. I tried again to connect, then, I'm still expecting the same problem. Regards, Roden d_zalameda@xxxxxxxxxxxxxxxxx ----- Original Message ----- From: curmudgeon les To: jfw@xxxxxxxxxxxxx Sent: Thursday, November 24, 2005 5:34 AM Subject: Re: system shutdown? are you on dial up? in the control panel internet options control tab to connections tab to settings and enter tab to properties and enter control tab to options and then tab to idle time and make sure it is set to never then ok out of every thing and see what happens ----- Original Message ----- From: Roden To: jfw@xxxxxxxxxxxxx Sent: Thursday, November 24, 2005 2:42 AM Subject: system shutdown? hi all! I'm using JAWS6.0, Windows XP PRO SP1 and every time I'm going to connect to the Internet, a message window appears. The message window informing me that my system is shutting down within 20 minutes. I tried to update my Windows and still I'm experiencing this kind of error. does anybody knows how to fix this problem? Regards, Roden d_zalameda@xxxxxxxxxxxxxxxxx