RE: strange problem with jaws 8 and ctrl+alt+j hotkey

  • From: "Alex Stone" <alex.stone@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 26 Nov 2006 09:15:27 -0000

MessageThat didn't work.  The only thing that would work in the end was
using narrator.
Cheers.
Alex
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of
cutolo.albert@xxxxxxxxxxx
Sent: 26 November 2006 05:39
To: jfw@xxxxxxxxxxxxx
Subject: Re: strange problem with jaws 8 and ctrl+alt+j hotkey


Hello Alex:

Try this.  When you set up that hot key to have jaws start automatically,
try just hitting the j key instead of hitting the control plus alt plus j
key.  The reason that i'm suggesting that, is that the same thing happened
on my girl friends computer, when we first tried too do that, when we
installed jaws seven point 0, and it seemed too have fixed the problem.
  ----- Original Message -----
  From: Alex Stone
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 25, 2006 6:14 PM
  Subject: RE: strange problem with jaws 8 and ctrl+alt+j hotkey


  Thanks Adrian, I'll send them an e-mail.
  Cheers.
  Alex
  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf
Of Adrian Spratt
  Sent: 25 November 2006 22:40
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: strange problem with jaws 8 and ctrl+alt+j hotkey


  Alex,

  I noticed the message you're responding to and remembered you're in the
UK, which makes calling to a US 800 number impossible, as well as expensive
even if it were possible. I don't understand why certain listers are hostile
to the idea that JAWS doesn't work equally well on all systems, but here's
the email address for FS tech support. In my experience, they typically
respond within 24 hours, and the responses are often helpful. Naturally, you
will need to try to anticipate all the answers you've already tried in order
to focus them on the fact that you can't create the shortcut by any of the
traditional methods.

  support@xxxxxxxxxxxxxxxxxxxxx

  I hope you and everyone else affected can get this problem resolved.
Meanwhile, I stay with 6.2 until you all succeed.
  ----- Original Message -----
  From: Alex Stone

  Anisio, How about because I don't live in the US, and my local supplier
won't have the answer. Cheers. Alex
  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf
Of Anisio Correia

  Why not just call Freedom Scientific? 727-803-8600

  ----- Original Message -----
  From: Alex Stone

  Rick, Have you been following this thread. I'm sick and tired of the
number of times I've had to explain that I've checked all the desktop icons
to make sure nothing has the keystroke assigned to it. I've also used
shortcut detective from the jfwlite website to determine that there is no
shortcut on my system that has the ctrl+shift+j keystroke assigned to it.
Cheers. Alex
  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf
Of Rick Harmon

  I disagree, JAWS has absolutely nothing to do with properties on a desktop
icon. That is either a MS issue or someone hasn't cleared the contro+Alt+j
shortcut from another icon on the desktop.

  We can't blame every single issue to JAWS.

  Rick

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