Re: strange problem with jaws 8 and ctrl+alt+j hotkey

MessageHello Alex:

Try this.  When you set up that hot key to have jaws start automatically, try 
just hitting the j key instead of hitting the control plus alt plus j key.  The 
reason that i'm suggesting that, is that the same thing happened on my girl 
friends computer, when we first tried too do that, when we installed jaws seven 
point 0, and it seemed too have fixed the problem.  
  ----- Original Message ----- 
  From: Alex Stone 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Saturday, November 25, 2006 6:14 PM
  Subject: RE: strange problem with jaws 8 and ctrl+alt+j hotkey


  Thanks Adrian, I'll send them an e-mail.
  Cheers.
  Alex
  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of 
Adrian Spratt
  Sent: 25 November 2006 22:40
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: strange problem with jaws 8 and ctrl+alt+j hotkey


  Alex,

  I noticed the message you're responding to and remembered you're in the UK, 
which makes calling to a US 800 number impossible, as well as expensive even if 
it were possible. I don't understand why certain listers are hostile to the 
idea that JAWS doesn't work equally well on all systems, but here's the email 
address for FS tech support. In my experience, they typically respond within 24 
hours, and the responses are often helpful. Naturally, you will need to try to 
anticipate all the answers you've already tried in order to focus them on the 
fact that you can't create the shortcut by any of the traditional methods.

  support@xxxxxxxxxxxxxxxxxxxxx

  I hope you and everyone else affected can get this problem resolved. 
Meanwhile, I stay with 6.2 until you all succeed.
  ----- Original Message -----
  From: Alex Stone

  Anisio, How about because I don't live in the US, and my local supplier won't 
have the answer. Cheers. Alex
  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of 
Anisio Correia

  Why not just call Freedom Scientific? 727-803-8600

  ----- Original Message -----
  From: Alex Stone

  Rick, Have you been following this thread. I'm sick and tired of the number 
of times I've had to explain that I've checked all the desktop icons to make 
sure nothing has the keystroke assigned to it. I've also used shortcut 
detective from the jfwlite website to determine that there is no shortcut on my 
system that has the ctrl+shift+j keystroke assigned to it. Cheers. Alex
  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of 
Rick Harmon

  I disagree, JAWS has absolutely nothing to do with properties on a desktop 
icon. That is either a MS issue or someone hasn't cleared the contro+Alt+j 
shortcut from another icon on the desktop.

  We can't blame every single issue to JAWS.

  Rick

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