This is odd. I've never seen or heard of a file called win.exe, but maybe it could just be a random system messege. Is this affecting operation of jaws or your computer? From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of David Hardingham Sent: Tuesday, July 08, 2008 6:04 AM To: jfw@xxxxxxxxxxxxx Subject: strange message Hi folks, I have win xp home, jfw latest and keep getting a message on start up saying this. Win.exe has encountered a problem and a report has been created to send to Microsoft. I have sent this message a number of times and nothing happens. Does anyone know what I am talking about? David