Re: sometimes JAWS speaks, sometimes JAWS is mum, and how come? re: Windows Live Mail with JAWS 10.1154

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 15 Feb 2010 06:51:21 -0800

Rik,

On that particular machine, it sounds to me like your video intercept is not 
installed. IF that is the case, then it is likely the problem.

All I can personally suggest is to completely uninstall your copy of JAWS 10 
and then install it again clean.

If that doesn't work, or you'd like some reassurance, have FS Tech Support 
on the line when you do this.

727 806-8600

Dave

----- Original Message ----- 
From: "Rik James" <Ohio1803@xxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, February 14, 2010 15:22
Subject: Re: sometimes JAWS speaks, sometimes JAWS is mum, and how come? re: 
Windows Live Mail with JAWS 10.1154


Hello.

My problem has continued with the JAWS intermittent silent treatment.

I am afraid I have not been able to monitor all the email traffic.
My issue was really to do with all of my computers and not just the one.
But this one I am on today is the worst, and sometimes I am just totally
without any reading of text with speech. The menus will talk but not the
text.

Right now as I write, no key echo. Up and down arrow, no speech. Yet I can
use say ALT and the numpad 5 key and hear the sentence I just typed.  But
try and do word by word with JAWS key plus 4 or 6?  Oh the silence..   I
have been using JAWS since early 1990s, and this kind of stuff has never
occurred. Maybe it is not even JAWS?

 The list and folder view may work and then it may not.  Just crazy.  I may
just have to dump this whole pc and start from scratch, I'm so fed up. But
I'm also not to flush with cash. So what to do.

But here to answer Dave's question of does the problem clear up with ALT -
TAB around the answer is sometimes yes. But sometimes no.  And even more
curiously and I have no idea if this is connected, but sometimes ALT plus
TAB does not even work. I sometimes have to do Windows Key plus M to go to
Desktop and then TAB to the task bar to get to the other running programs.

Now.
Someone, maybe Dave had said that perhaps my issue has to do with the video
intercept.
This whole video intercept business is something I have never quite
understood about. I just have only such much good smarts, I guess.

But here is what I did. I copied this from my JAWS intercept manager.
I don't' know what it all means.
If one of you does, maybe you can help.
You may write me off list if you like.

Here is the text copied from my video intercept in JAWS...

Status:
Video Intercept is not installed.

Primary Display Adapter:
64MB DDR NVIDIA GeForce4 MX 420 with TV Out (Dell)
NVIDIA Corporation
nv4_disp.dll
6.14.10.9132

Video Chain Information:
nv4_disp


I have JAWS 11, but have not installed it on this system.
I am using version 10.1154.
I suspect the newer version will not clear up this mess, though.



All sympathy cards and helpful hints welcomed.
Thanks.
Rik



--------------------------------------------------
From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
Sent: Monday, February 08, 2010 12:20 PM
To: <jfw@xxxxxxxxxxxxx>
Subject: Re: sometimes JAWS speaks, sometimes JAWS is mum, and how come? re:
Windows Live Mail with JAWS 10.1154

> Does it clear if you Alt-Tab out, and then back in?
>
> Sometimes I've noticed that other applications in the background, like
> Windows Media Player or WinAmp can cause reading to stop in the
> foreground.
>
> Also if there's a background window that pops up like Anti-Virus, it could
> be silent, invisible, but still interfering.
>
> Dave
>
> ----- Original Message ----- 
> From: "Rik James" <Ohio1803@xxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, February 08, 2010 10:34
> Subject: sometimes JAWS speaks, sometimes JAWS is mum, and how come? re:
> Windows Live Mail with JAWS 10.1154
>
>
> Well, maybe this does not happen with JAWS 11.
> Maybe it does not happen with the latest update available with version 10.
> But seeing as it has been happening with all my systems where I have JAWS
> installed, I tought I would post this before I install the newer versions.
>
> But darned if I can figure it out.
>
> While using the email with the Windows Live Mail program, for awhile I
> will
> be using my JAWS to read email with no problems. And then without any
> discernible reason, JAWS will no longer read the text in the email
> message.
> It will continue to read the title of the message and navigate up and down
> through or tabbing between the list view and folder view and speak plainly
> enough. But not the text.  Up arrow, down arrow, nothing, just quiet.  Now
> if I select all text with CTRL + A, then JAWS will read all of that
> selected
> text.
>
> I thought perhaps this might be the plain text versus the rich text of the
> particular message. But no. When JAWS decides she will not speak the
> message, this occurs with both types of email messages.  She just goes
> mum.
> So, how come?
>
> Hope someone may have an ideer.
> And that my description may help one of you folks to have an AHA moment.
>
>
> Thanks.
> Rik
>
>
> --
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