Re: renewal of sma

  • From: "Chris & Mary" <cmchaffin@xxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 14 Feb 2005 22:40:59 -0500

Hi,
My SMA ended with 6.0, and FS called me already to inform me of this to see 
if I wanted to renew it.  The custoemr service person also informed me that 
they would be sending me out a renewal package.  Since I had a customer 
service person on the phone, I went ahead and took care of it.  I definitely 
would not depend on them to contact you first.  You should recieve at least 
a renewal package, but there is no way I can guarantee this.  One thing I 
will share is that after a certain amount of time, the price does go up to 
renew it.
Hope this helps,
Chris Chaffin


----- Original Message ----- 
From: "Steve Gomes" <finnygomes@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2005 9:57 PM
Subject: renewal of sma


>I wonder if we get a notice in the mail when our software maintenance
> agreement is up. Mine is 0. Or is it our responsibility to purchase a new
> one. I can't remember what I did last time.
>
>
>
> web site
> www.rellek.com/stevegomes
> phone 720-747-4990
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