Re: removing authorization key, putting it back later

  • From: "Rick Harmon" <rharmon@xxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 31 Jan 2007 00:04:27 -0500

Then use another product.  It's just that simple.

Sorry this not to your liking but its your option to either use JAWS or 
something else.

Rick


=======

Visit my webpage at www.blind-geek-zone.net

Here you will find Audio tutorials for popular programs, blindness related 
web links, blind mailing list links and documents for various things.

----- Original Message ----- 
From: "John Heim" <jheim@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, January 30, 2007 6:13 PM
Subject: Re: removing authorization key, putting it back later


Dude... It's not about knowing the rules. Even if you know the rules,
they're a pain. Why should I have to anticipate blowing out a CD-ROM drive?
Why should I have to *know* that I have to anticipate blowing out a CD-ROM
drive?

Maybe I want to swap out my CD-ROM drive every week. And my video card too.
And I want to add RAM and then take it out.  I have to re-auth each time?
Why? I know *technically why. I mean why should that be required?

Get a donkle you say? Well, that alone is a pain. Now I have to carry a
donkle around with me?  Either that or I have to have several donkles, one
for each computer I use? And I have to pay $45 for each one? I have to go
through the red-tape to get my employer to buy a donkle?

look, *NOTHING* else is like this. Windows, magma, symantec anti-virus,
cisco vpn, textpad, ultraedit, winzip... Nothing else I own a license for is
anything like this. People wouldn't put ut with it if it was like that.
Nobody would buy ultraedit if you had to reauthorize every time you added
RAM. Nobody would by  winzip if you had to pay $45 for a donkle.

Alright, when my CD-ROM drive died, I swapped it out. What was I supposed to
do? Admittedly, I had some vague hope that just swapping out the drive
wouldn't require re-auth. Besides, I had the 20 digit key. Is that such a
crime? Why does *that* make this whole fiasco my fault? It's absurd!

Look, I'm not an unsophisticated computer user. A little lazy maybe because
I didn't read the fine print on the authorization. But I'm no different in
that way than 99.999% of the people on this planet. Think about what you're
saying... How many people do you think would expect to lose their
authorization for a piece of software if they swapped out a defective CD-ROM
drive? Come on! It's absurd!

I think it was reasonable for me to think the 7.1 authorization was like
that of the 5.4. You can use the diskette 5 times. It doesn't matter what
you do to your machine in the mean time. I expected it to work the same way
with 7.1 except instead of a diskette, you had a record in a database on a
machine at FS headquarters.

From: "Rick Harmon" <rharmon@xxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, January 30, 2007 3:57 PM
Subject: Re: removing authorization key, putting it back later


>I actually have done that.  But when my keys get down to one I know to call
> FS.  if that is on the weekend then I wait till monday.  I understand his
> gripe but still one needs to know the rules of the product they are using.
>
> Rick
>
>
> =======
>
> Visit my webpage at www.blind-geek-zone.net
>
> Here you will find Audio tutorials for popular programs, blindness related
> web links, blind mailing list links and documents for various things.
>
> ----- Original Message ----- 
> From: "Blake Sinnett" <frequency660@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, January 30, 2007 4:44 PM
> Subject: Re: removing authorization key, putting it back later
>
>
> I can see where he's coming from... I suppose if you want something
> without
> this problem, you'll have to get a dongle, for $45.
>
>
> From: "John Heim" <jheim@xxxxxxxxxxxxx>
> Reply-To: jfw@xxxxxxxxxxxxx
> To: <jfw@xxxxxxxxxxxxx>
> Subject: Re: removing authorization key, putting it back later
> Date: Tue, 30 Jan 2007 15:28:08 -0600
>
>
> ----- Original Message ----- From: "Bruce Toews" <dogriver@xxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, January 30, 2007 2:49 PM
> Subject: Re: removing authorization key, putting it back later
>
>
>>For one thing, it's not a problem. It's by design.
>
> It's  a problem  for me! I don't care if it's by design.
>
> My CD-ROM dies and instead of just being able to swap it out, I have to
> call
> FS and get reauthorized? That's bogus. Why would I care if it's a bug or
> by
> design
>
>>For a second thing,
>>if you're going to be using it, you'd darned well better read up on it.
>
> Who says?
>
> An authorization scheme that requires you to study it is itself a defect.
> I'm a professional programmer. And I consider it a failure on my part
> every
> time I have to explain how to use one of my programs. Sometimes it's
> impossible to have things simple enough that they need no explanation. But
> I
> haven't had to study the authorization scheme for any other software I've
> ever licensed. I don't lose my Windows XP authorization when i swap out a
> CD-ROM drive.
>
>>Third, whether you or anyone else thinks it's stupid is irrelevant, this
>>is the way it is. Ranting and stamping your foot isn't going to change
>
> First of all, I'm not "ranting" nor am I "stamping my foot". I'm stating
> my
> opinion just as you are stating yours.
> If you're questioning why I'm talking about it on this list, well, it came
> up. Why are you talking about it?
>
> But more importantly, this is how things get changed. They certainly won't
> change if nobody complains. I told FS that I found their authorization
> scheme unacceptable. I did them a favor in doing so.
>
>
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