Re: removing authorization key, putting it back later

  • From: "Gary King" <w4wkz@xxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 30 Jan 2007 22:33:25 -0600

John,

Are you using a site license with a server that issues tokens to other JAWS clients on the network? I used this type of system where I used to work, but fortunately never had your problem. I think you are right about having only the one authorization if you are working in a site license environment.

Gary King
w4wkz@xxxxxxxx

----- Original Message ----- From: "John Heim" <jheim@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, January 30, 2007 8:41 PM
Subject: Re: removing authorization key, putting it back later


I'm telling you, I've never been authorized for more than one install. I have a 20 digit key and if I go through the on-line authorization process, it gives me an error *every* time unless I call ahead and then it lets me install exactly once. Right off hand I don't remember how to check but you can check on-line how many times you can use that20 digit key and I can use it only once. I have to have the key reauthorized every single time I add RAM, swap out a video card, or swap out a CD-ROM.

I'll bet you guys are the only blind folks at your place of employment and get all the installs to yourselves. I don't.

----- Original Message ----- From: "Joseph Lee" <joseph.lee22590@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, January 30, 2007 8:31 PM
Subject: Re: removing authorization key, putting it back later


John,
He is not talking about license, but a number of auth code. What he meant, of course, was that you might lose all three auth code (if you change your hardware often).

----- Original Message -----
From: John Heim <jheim@xxxxxxxxxxxxx
To: jfw@xxxxxxxxxxxxx
Date sent: Tue, 30 Jan 2007 20:25:42 -0600
Subject: Re: removing authorization key,
putting it back later

That's not true.  I have never had more than
one.  Maybe your licensing is
different than mine.



----- Original Message -----
From: "Bruce Toews" <DogRiver@xxxxxxxx
To: <jfw@xxxxxxxxxxxxx
Sent: Tuesday, January 30, 2007 5:16 PM
Subject: Re: removing authorization key,
putting it back later


There is no reason you should be left
without at least one authorization,
except in a very unusual situation where you
would lose three in rapid
succession.

Bruce

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On Tue, 30 Jan 2007, John Heim wrote:

Dude...  It's not about knowing the rules.
Even if you know the rules,
they're a pain.  Why should I have to
anticipate blowing out a CD-ROM
drive? Why should I have to *know* that I
have to anticipate blowing out
a CD-ROM drive?

Maybe I want to swap out my CD-ROM drive
every week.  And my video card
too.  And I want to add RAM and then take it
out.  I have to re-auth each
time? Why? I know *technically why.  I mean
why should that be required?

Get a donkle you say? Well, that alone is a
pain.  Now I have to carry a
donkle around with me?  Either that or I
have to have several donkles,
one for each computer I use? And I have to
pay $45 for each one? I have
to go through the red-tape to get my
employer to buy a donkle?

look, *NOTHING* else is like this.  Windows,
magma, symantec anti-virus,
cisco vpn, textpad, ultraedit, winzip...
Nothing else I own a license for
is anything like this.  People wouldn't put
ut with it if it was like
that.  Nobody would buy ultraedit if you had
to reauthorize every time you
added RAM.  Nobody would by  winzip if you
had to pay $45 for a donkle.

Alright, when my CD-ROM drive died, I
swapped it out.  What was I supposed
to do? Admittedly, I had some vague hope
that just swapping out the drive
wouldn't require re-auth.  Besides, I had
the 20 digit key.  Is that such a
crime? Why does *that* make this whole
fiasco my fault? It's absurd!

Look, I'm not an unsophisticated computer
user.  A little lazy maybe
because I didn't read the fine print on the
authorization.  But I'm no
different in that way than 99.999% of the
people on this planet.  Think
about what you're saying...  How many people
do you think would expect to
lose their authorization for a piece of
software if they swapped out a
defective CD-ROM drive? Come on! It's
absurd!

I think it was reasonable for me to think
the 7.1 authorization was like
that of the 5.4.  You can use the diskette 5
times.  It doesn't matter what
you do to your machine in the mean time.  I
expected it to work the same
way with 7.1 except instead of a diskette,
you had a record in a database
on a machine at FS headquarters.

From: "Rick Harmon"
<rharmon@xxxxxxxxxxxxxxxxxxx
To: <jfw@xxxxxxxxxxxxx
Sent: Tuesday, January 30, 2007 3:57 PM
Subject: Re: removing authorization key,
putting it back later


I actually have done that.  But when my keys
get down to one I know to
call
 FS.  if that is on the weekend then I wait
till monday.  I understand
his
 gripe but still one needs to know the rules
of the product they are
using.

 Rick

 =======

 Visit my webpage at www.blind-geek-zone.net

 Here you will find Audio tutorials for
popular programs, blindness
related
 web links, blind mailing list links and
documents for various things.

 ----- Original Message ----- From: "Blake
Sinnett"
 <frequency660@xxxxxxxxxxx
 To: <jfw@xxxxxxxxxxxxx
 Sent: Tuesday, January 30, 2007 4:44 PM
 Subject: Re: removing authorization key,
putting it back later

 I can see where he's coming from...  I
suppose if you want something
 without
 this problem, you'll have to get a dongle,
for $45.

 From: "John Heim" <jheim@xxxxxxxxxxxxx
 Reply-To: jfw@xxxxxxxxxxxxx
 To: <jfw@xxxxxxxxxxxxx
 Subject: Re: removing authorization key,
putting it back later
 Date: Tue, 30 Jan 2007 15:28:08 -0600

 ----- Original Message ----- From: "Bruce
Toews" <dogriver@xxxxxxxx
 To: <jfw@xxxxxxxxxxxxx
 Sent: Tuesday, January 30, 2007 2:49 PM
 Subject: Re: removing authorization key,
putting it back later


For one thing, it's not a problem.  It's by
design.

 It's  a problem  for me! I don't care if
it's by design.

 My CD-ROM dies and instead of just being
able to swap it out, I have to
 call
 FS and get reauthorized? That's bogus.  Why
would I care if it's a bug
or
 by
 design

For a second thing,
if you're going to be using it, you'd darned
well better read up on
it.

 Who says?

 An authorization scheme that requires you
to study it is itself a
defect.
 I'm a professional programmer.  And I
consider it a failure on my part
 every
 time I have to explain how to use one of my
programs.  Sometimes it's
 impossible to have things simple enough
that they need no explanation.
But
 I
 haven't had to study the authorization
scheme for any other software
I've
 ever licensed.  I don't lose my Windows XP
authorization when i swap out
a
 CD-ROM drive.

Third, whether you or anyone else thinks
it's stupid is irrelevant,
this
is the way it is.  Ranting and stamping your
foot isn't going to change

 First of all, I'm not "ranting" nor am I
"stamping my foot".  I'm
stating
 my
 opinion just as you are stating yours.
 If you're questioning why I'm talking about
it on this list, well, it
came
 up.  Why are you talking about it?

 But more importantly, this is how things
get changed.  They certainly
won't
 change if nobody complains.  I told FS that
I found their authorization
 scheme unacceptable.  I did them a favor in
doing so.

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