question about the list

Hi list again.  
Is therwe anyybody that is having problems with the list such  as subscroibing 
and unscriibing to the list?  My friend davona is having problems subscribing 
to the list.  
When she fallowing the promps.  I think she just gets a no commands found 
message.  Any ideas why this might be happening?  
Sorry for asking this on the list, but I have tried to contact you about it and 
did not hear from you.
Thank you very mucch.

Matthew


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