Re: problems with jaws find in version 6

  • From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 21 Feb 2005 08:09:53 -0800

I guess I've noticed this thread a little late, but I'd like to chime in and 
say that I'm using Jaws 6 with IE 6 under Win XP Home with SP2, for what 
that all may matter, and Jaws find works as it should for me on any web page 
I've visited so far since upgrading.

I don't know what this means except that maybe the problem is specific to 
this user's system?

----- Original Message ----- 
From: "Kelly Pierce" <kpierce2000@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>; <blindtech@xxxxxxxxxxxxxxx>
Sent: Monday, February 21, 2005 7:45 AM
Subject: Fw: problems with jaws find in version 6


> According to the response below, it looks like FS has a problem where the
> find command doesn't work in Internet Explorer using Windows XP Home in
> version 6.  their solution:  check hundreds of web pages on our site daily
> to see if a fix has been posted whenever we get around to it.  A total
> non-solution if I have ever heard of one.  Needless to say, I am back to
> using Jaws 5 and have discontinued use of Jaws 6 as I use IE constantly 
> and
> regularly use the find command.
>
> Kelly
>
> ----- Original Message ----- 
> From: "Freedom Scientific Technical support" 
> <support@xxxxxxxxxxxxxxxxxxxxx>
> To: <kellyjosef@xxxxxxxxxxxxx>
> Sent: Thursday, February 10, 2005 8:29 PM
> Subject: Fw: problems with jaws find in version 6
>
>
> Dear   Kelly
>
> Thank you for contacting Freedom Scientific technical Support.
> Unfortunately, this is a known issue on some systems. It is being reviewed
> by our development team. As soon as a fix or an update is made available, 
> it
> will be posted to our site.  If I can be of any additional assistance to
> you, feel free to email me back.
>
> Tracey Jackson,
> Technical Support Specialist
> Freedom Scientific Blind/Low Vision Group
> -- Henter-Joyce, Blazie, and Arkenstone
> Phone support: 727 803 8600, option #2
> E-mail Support: support@xxxxxxxxxxxxxxxxxxxxx
> Visit our website at:
> http://www.freedomscientific.com/
>
> Our Mission
> To develop, manufacture and market innovative technology-based products
> and services that those with vision impairments and learning
> disabilities use to change their world.-----Original Message-----
> From: Kelly Pierce [mailto:kellyjosef@xxxxxxxxxxxxx]
> Sent: Thursday, February 10, 2005 8:38 AM
> To: Freedom Scientific Support
> Subject: problems with jaws find in version 6
>
>
> Hello,
>
> I just installed version 6 and discovered that the Jaws find does not work
> at all, including all searches in Internet Explorer.  I am using Windows 
> XP
> with SP2 on a P4 machine.  I spoke to a friend of mine and he is having 
> the
> same problem.  What can I do to use Jaws find in Internet Explorer.  This
> functionality is very important to me and the product is useless without 
> it.
>
> if there are no work arounds, when will FS have an update to install that
> corrects the problem.
>
> Kelly
>
>
>
>
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