RE: problem reading a Word document with Jaws

  • From: <Michael.Schulz@xxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 2 Apr 2009 06:40:00 +0200

Hi Judith.
Could you please check the ms word view settings in both word documents - the 
original andd the saved doc - and could you please provide us with these. Is 
the view menu setting normal, web, page or reading? From my point of view, the 
best reading mode in word is given by the 3rd option (page - I check this menu 
setting before reading a doc). The 4th option causes always problems 
particularly during scrolling or in jaws insert + down arrow mode.
Please try it and good luck, Michael

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--- Begin Message ---
  • From: <jbron@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 1 Apr 2009 19:23:02 +0200
Outlook and Word react differently to jaws sometimes.  I've also put the 
attachments into a word document and found no problem.  Judith
----- Original Message ----- 
From: "Renette Bloem" <renette@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, April 01, 2009 1:00 PM
Subject: RE: problem reading a Word document with Jaws


> Hi Judith
>
> It makes sense, but I even experienced problems with the Jaws cursor and I 
> found that strange.
>
> However, as I said, after saving the attachment, I could read it.
>
> Renette
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf 
> Of Judith Bron
> Sent: 01 April 2009 05:12 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: problem reading a Word document with Jaws
>
> Sometimes a friend sends me the articles she wrote.  I put it in say all
> mode but jaws seems to stop at the page break.  These are word documents. 
> I
> think the next time she sends me one I'll just put on the jaws cursor. 
> Does
> this make sense?  Judith
> ----- Original Message ----- 
> From: "Renette Bloem" <renette@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Wednesday, April 01, 2009 10:16 AM
> Subject: RE: problem reading a Word document with Jaws
>
>
>> Dear mostafa
>>
>> Thanks for your suggestions and willingness to look at the document.
>>
>> I sent it off to another Jaws user who could access it.
>>
>> After I have saved it in "documents" I could read it.
>>
>> Not sure whether the problem could have been caused by trying to read it
>> while it was still attached to the e-mail from the person who sent it to
>> me.
>>
>> Regards.
>>
>> Renette
>>
>> -----Original Message-----
>> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
>> Behalf
>> Of mostafa almahdy
>> Sent: 01 April 2009 01:07 PM
>> To: jfw@xxxxxxxxxxxxx
>> Subject: Re: problem reading a Word document with Jaws
>>
>> HI
>> since  JAWS options with microsoftword are very complicated, i
>> recommendly suggest you to  review them as well, there is many
>> features might be turned in off mode, turn them on, and try again,
>> also you could atatch that certain document, so i can look at it.
>> hope this helps.
>> mostafa muhammad taric almahdy
>> egyptian  sitizen
>> skype account:
>> my_speaker
>>
>> On 4/1/09, Renette Bloem <renette@xxxxxxxxxxx> wrote:
>>> Dear All
>>>
>>>
>>>
>>> I have to read a Word document, but something is very weird.
>>>
>>>
>>>
>>> There are objects in the document (whatever that means).
>>>
>>>
>>>
>>> Jaws just stops reading and I battle whether I use the PC or Jaws 
>>> cursor.
>>>
>>>
>>>
>>> I also battle to move to the next page.
>>>
>>>
>>>
>>> I think, that if there is somebody who can help me, that it might be
>>> necessary to send you the document as an attachment to have a look.  It
>>> is
>>> not that long.
>>>
>>>
>>>
>>> I am using Jaws 10 and Office 2007.
>>>
>>>
>>>
>>> I do not think the problem lies with Word 2007, or Jaws.
>>>
>>>
>>>
>>> I recall a long time ago that a particular website caused me the same
>>> problem.  There not Excel was used for results, but a different table
>>> sort
>>> of structure which I could not access with Jaws.
>>>
>>>
>>>
>>> I sincerely hope somebody can help me.
>>>
>>>
>>>
>>> Kind regards.
>>>
>>>
>>>
>>> Renette
>>>
>>>
>>>
>>>
>>
>>
>> -- 
>> BEST REGARD
>> IT'S ALWAYS HOPE THAT GIVE'S MEANING TO LIFE
>> --
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