Alice, It sounds to me like it's not the version of Adobe Reader; rather, it's the document itself. Your discription seems to suggest that the document is an image which will require OCR to decode. Sincerely, The Constantly BAREFOOTED Ray Phone: 985-360-3375 e-mail: rforetjratcomcastdotnet Skype Name: barefootedray ----- Original Message ----- From: alice dampman To: jfw@xxxxxxxxxxxxx Sent: Wednesday, October 22, 2008 9:41 AM Subject: new adobe reader version I, perhaps stupidly, downloaded the newest version of Adobe reader, version 9, I think. Now when I try to read a pdf document, I get the message alert: empty document. What's going on? How can I fix this? Alice alicedh@xxxxxxxxxxx