Re: ms word help

I do not have norton on my system since I am running a different virus program.

Jerry

----- Original Message ----- From: "tcivi31" <tcivi31@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, August 02, 2007 5:19 PM
Subject: Re: ms word help


Sounds like a problem sometimes caused by the Norton Anti Virus program. If so the solution is to uncheck the MS Word plug in in Norton. Sometimes tricky to locate and requires using the Jaws cursor. If I remember correctly it is located in the Norton options menu.
Tom
----- Original Message ----- From: "Jerry Hathaway" <jerry.hathaway2@xxxxxxxxxxx>
To: "JAWS LISTSERVE" <jfw@xxxxxxxxxxxxx>
Sent: Thursday, August 02, 2007 5:08 PM
Subject: ms word help


I am having trouble with ms word and jaws. Jaws is not reading the line when I use the up and down arrow keys or the jaws read line function. Jaws does read the words when I use the ctrl right and left keys. I am using ms word XP 2002 version, jaws 8, and windows xp. If anybody know how to solve this issue please let me know. Thank you for your assistance in solving this problem.
Jerry

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No virus found in this incoming message.
Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/933 - Release Date: 8/2/2007 2:22 PM



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