Re: more on the msn messenger issue...
- From: Chris Skarstad <toonhead5@xxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Tue, 15 Feb 2005 21:41:46 -0600
hi. From talking to people, even if she deleted it completely and
re-installed it, she wouldn't be able to use it because aparently, JAWS 6
and msn messenger 6.2 do not get along well under windows 98 which is what
she has.
She is aparently going to be upgrading all her computers to xp in the next
month or so, so this issue should be solved then. still annoying though and
I really think FS should do something about it, given the popularity of msn.
At 09:01 PM 2/15/2005, you wrote:
>She will have to go into the registry, under local machine, then software,
>then microsoft, and look for the MSN Messenger folder, then delete it. She
>has to press the right arrow to open the folders.
>----- Original Message -----
>From: "Chris Skarstad" <toonhead5@xxxxxxxxxxx>
>To: <jfw@xxxxxxxxxxxxx>
>Sent: Tuesday, February 15, 2005 2:54 AM
>Subject: more on the msn messenger issue...
>
>
> > Hi folks
> >
> > I know this subject has been talked to death on the list so a thousand
> > apologies for bringing it up, yet again. I have a friend who needs help
> > but
> > isn't on this list so I felt the best coarse of action would be to ask
> > here
> > and hopefully one of you can assist me.
> >
> > Ok, my friend is using windows 98 Se, and JAWS 6.0, just upgraded to JAWS
> > 6
> > yesterday. a couple of days before she upgraded, she was prompted by msn
> > to upgrade to 6.2 which she did.
> > At that time, she was using JAWS version 5.10, which by all the accounts
> > I've heard does not seem to work under windows 98 with msn 6.2. It does
> > with xp, but not with windows 98. What we want to do is to figure out if
> > it's in faact possible for her to role back to msn messenger 5 and still
> > have things work again? When she couldn't read any of the windows in the
> > program, she uninstalled msn 6.2 via add/remove programs. Now I am told
> > that there are some files left over, so msn really never gets removed, it
> > either re-installs itself on reboot, or the remnants of it are somehow
> > there so she couldn't
> > get rid of it after uninstalling it.
> >
> >
> > She didn't have a copy of it because msn automatically upgraded her to
> > 6.2. So, I downloaded the installer for msn 6.2 for windows 98 and sent
> > it
> > to her as an attachment, and she installed it and it gave her an error
> > message. It said she was missing a resource. Just what resource we don't
> > know yet.
> >
> > So, this is wear we are stuck. Is it in fact possible to remove what's
> > left
> > of msn 6.2 and go back to msn 5 that she was using before? or will msn
> > prompt her to upgrade to 6.2 before she can sign in? i know some xp users
> > were prompted to upgrade which I did, but I'm not sure if this thing is
> > operating system specific. Another thought I have is, she could possibly
> > use miranda IM instead, but again I do not know how well the scripts work
> > with JAWS 6 with 98 as I have xp here. So if any of you guys have any
> > information at all to pass along, you can either contact me here or
> > privately at
> >
> > toonhead5@xxxxxxxxxxx
> >
> > Thanks all.
> >
> >
> >
> >
> > --
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>
>
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