Re: making folders in oe
- From: "Gary King" <w4wkz@xxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 1 Jul 2004 15:26:53 -0500
While the help that comes with Windows programs may be JFW friendly, it is
usually geared toward the mouse user, not the keyboard user. The method
used to create a message rule in Outlook Express using the keyboard differs
quite a bit from what the Help file tells the mouse user to do.
Fortunately, Victor was able to point out a tutorial that will hopefully do
the trick.
Gary
mailto:w4wkz@xxxxxxxx
----- Original Message -----
From: "James" <james@xxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 01, 2004 2:17 PM
Subject: Re: making folders in oe
> I will take each of your points one by one, for the same of simplisity,
and
> because your concerns are somewhat valid.
> At 02:28 PM 01/07/2004, you wrote:
> >I missed the original post to which you respond, and your message refers
> >Alicia to the Outlook Express help files, which I have spent the past
hour
> >perusing.
> >I assume Alicia is an expert jaws and computer user, since I am fairly
savvy
> >myself about using a computer, but finding the answers to the request she
> >posed is very difficult for me, and frankly, I cannot answer her on how
to
> >do what she wants to do by using the OE help files.
> >Maybe some one here can teach me on how to be an efficient and skilled
RTFM
> >user, since this would solve all of a person's problems if they only knew
> >how to use the help files.
> Being a skilled help file browser has nothing to do with whether or not
you
> can find the information you're looking for. In fact, the two are not
> entirely related at all. All you need know is how to manipulate the
> built-in search feature in Windows Help--see below.
>
> >Does all one have to know is that a help file exist?
> Every program, or most programs, come with a help file, or some reference
> to web-based help systems, which are entirely JFW-friendly. The knowledge
> that a help file exists should be one of the first things that comes into
> your mind about a program... if there is no help available, then it's just
> poor marketting and support on behalf of the manufacturer... at which
point
> you turn to the internet, and search engines.
>
> >If it does exist, does this mean that a person should read the whole
file?
> While admitedly reading the whole file would be recommended, just like
> reading the whole manual on a new piece of hardware is highly recommended,
> it's not absolutely 100% necessary, so long as the file is organized in
> such a way that one can navigate to the information needed with a minimum
> of hair-pulling. again, I point to my reference to the built-in search
> feature. If this isn't the case, then again, poor marketting and support
on
> the part of the manufacturer. See above.
>
>
> >Does this presuppose that the person seeking information even knows what
to
> >look for in a help file?
> The person knows what they want to do with that program, so it would just
> be common sense that they would be looking for some variation of wording
> used to indicate a section describing how to do what they want the program
> to do. If they can't find it in the help file, it probably isn't in the
> program's capabilities. With respect to Outlook Express, message filtering
> is built-in, so there *will* be mention of how to do it in the help file.
> If not, again, internet search engine.
>
> >Does this mean that a person knows what exact word to type into the
search
> >feature of a help file is?
> I point again to your original reply, stemming from a thread about message
> filtering. She already knows what she wants to look for. Search features
> are there to pull up variations of that which she tell sit to look for.
So,
> just by knowing what she wants to do, she knows generally what to type in
> the search field. Often times Windows will match on the first few letters
> of a search query, meaning you may not even need to type the entire phrase
> or partial phrase.
>
> >While we are directed to respond to this person off list, what is this
> >person's email address?
> >Had I known you missed the original post, which *has* the person's
> >original email address, I could have sent you a copy of it off-list, or
> >simply extracted the email address from it, and relayed it to you. Taking
> >it to this level instead, however, still doesn't get you that
information,
> >as instead of answering your question pertaining to her email address,
I'm
> >answering a post that in its own right should have been directed to me
> >off-list. I'm keeping it on the list now, however, as everyone deserves
to
> >know why it was that I replied as I did.
>
> >James, please give us a break here. The RTFM mentality is not very
helpful,
> >since when one wishes to find a
> >piece of specific information regarding the interaction of a screen
reader
> >and a particular computer program will be hindered if they must firsst
know
> >the manual or help file before making an inquiry.
> >At no point did I, or anyone, imply or directly say you needed to know
the
> >help file before asking your question. No one's an expert, and I
> >completely understand that. What I did say, and I quote, this topic has
> >nothing to do as far as work-arounds with JFW. Now, had she asked, say,
if
> >there was a shortcut implemented in JFW specifically for this, then there
> >would have been no problem. Of course my answer would have been "no",
> >which would have likely prompted this question anyway, but regardless she
> >had instead asked a specific Outlook express-related question, and one
> >which is accessible in OE's documentation, or via a search engine, or
even
> >via a more general mailing list. the RTFM attitude you speak of is not in
> >question here. However, the mentality that questions of that nature are
> >unwelcomed on this list is very much in question. I understand it's twice
> >as hard to find something as a blind/visually impaired person than it is
> >as a sighted person. Lord knows I've had my share of problems. I disagree
> >with the idea, however, that the help file should be the only thing you
> >turn to with questions. It should, however, be one of the first things
you
> >turn to with non-JFW related questions, such as how OE handles the
setting
> >up and modification of message filters, which is, by what I gathered from
> >her post, what the original author was looking for. At the worse possible
> >situation, look for someone's email address in a message who you know, or
> >think, uses Outlook or Outlook Express, and email your question to them
> >off-list. If you're not sure, look in the message information showed to
> >you before the actual message text, around the same general area as the
> >from, to, and subject lines. One of the lines there will say the program
> >the person is using to send that email. for instance, were you to scan
> >those lines on this particular message, you would see that I'm using
> >eudora 6.1.1 as my email client. Using that information, you could easily
> >drop them a quick email asking if they know.
>
> Of course, there is the borderline of off-topic and on-topic messages,
some
> of which I let slide by because they are just that... borderline. If
you're
> unsure what is or isn't on-topic, email me off-list. I'm not here to
> dictate what you can and can't write. As far as I know everyone on the
list
> has the right to free speech. However being the list administrator I have
> the right to decide where the line gets drawn with regards what does, and
> doesn't constitute a JFW-specific question. It might be just how it was
> worded, it might even be the fact that you aren't sure one way or the
other
> regardless to how it's worded. Keep this in mind, one way or the other,
> however. If you think there's a good chance it'll be off-topic, it
probably
> will be. If you aren't sure, don't just go ahead and post it in hopes that
> either it'll just barely be on-topic, or I won't catch it. In either
> situation, *please* ask me off-list.
>
> James,
> List Admin
>
>
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