Re: jfw and keys

?Really? only 1? Last time I checked FS reseted my keys back to 3. However, 
that was a couple of months ago. So maybe they cchanged.


From: john vernaleken 
Sent: Wednesday, December 08, 2010 5:47 PM
To: jfw@xxxxxxxxxxxxx 
Subject: Re: jfw and keys


Gery,
Did FS change their policy,  About 18 months ago between changing PCs at home 
and PC problems at work FS reset the activation twice. 

John

  ----- Original Message ----- 
  From: Gery Gaubert 
  To: 'jfw@xxxxxxxxxxxxx' 
  Sent: Wednesday, December 08, 2010 4:25 PM
  Subject: jfw and keys


  Just had a bad experience with jaws and reset of activation count.  I had a 
pc with a video card in it that went bad.  I borrowed a card from a friend to 
use until the card I ordered came in.  So that is 1 key for the computer with 
the bad card, another when I borrowed the card to be able to use my computer 
and a third when I got the card that I purchased.  I requested a reset and was 
granted 1.  This is really sad for a company that charges the prices that fs 
does for software and maintenance.  I am really disappointed in this policy.  I 
am one blind person, I can only use 1 computer at a time and none of my sighted 
friends can stand for jaws to even be on when they use the computer.  There 
needs to be some way to solve this problem.  I had thought of a dongl but I 
would probably leave it either at home or at work and 40 minutes and a reboot 
is just a terrible waste of time.  

  Gery D. Gaubert 

  Assistant, Information Technology Administrator

  St. Charles Parish Sheriff's Office

  office (985) 783-0208

  mobile 504-329-9439

  ggaubert@xxxxxxxxxxxxxxxxxxxx 



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