jaws issue

    when  moving files in any of my documents my pictures or my music folders 
jaws brings up a windows explorer error and asks if I want to send the error 
report I do this and then a second error message comes up I also send this 
error report but after this I no longer can use my keyboard to go anywhere 
jaws freezes on me and I have to do a manual shut down before jaws  will work 
properly again.
When using another screen reader such as window eyes I have no problems moving 
files in my folders
what could be causing this strange jaws behavior?
using jaws 7.0 windows xp home sp 2 resolution 800 by 600 high contrast color 
32 bit  , NVIDIA GeForce FX 5200 video card.
a creative labs SoundBlaster audigy 1 soundcard.
512 ddr ram
so could someone please help this is driving me up the wall!
p.s. jaws for me works best with 32 bit color . also the resolution 800 by 600 
works best for me as well.

Other related posts: