RE: jaws falling asleep in Outlook Express

Yes, I do have a Dell, but I've turned off the programs that start up
needlessly.  Good try and I thank you for it.

 

  _____  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Nancy Shugart
Sent: Sunday, February 01, 2009 11:01 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: jaws falling asleep in Outlook Express

 

Jeff,

 

Is this a new computer?

 

If not, has this problem been occurring since you've had this computer?

 

If your answer is yes to either of those questions, my next question then is
this...is it a Dell computer?

 

Nothing against Dell but they do load a lot of junk on the computer that can
interfere with Jaws.

 

Jaws tech support struggled to help me for a long time after I had purchased
a new Dell and finally we discovered that if I went to msconfig and began
eliminating some programs in the start up that Dell had installed, then we
finally figured out which one was causing the problem with Jaws.

Just leaving that one program unchecked solved a problem that tech support
and I had struggled with for about two months.

 

I hope this helps you.  

 

Nancy

 

"Courage is the capacity to hear what others say is impossible and believe
you are the one to make it happen." -Nancy Shugart
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