Re: jaws donble problem

  • From: "Negoslav Sabev" <negi4a@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 23 Jan 2009 22:53:53 +0200

Not yet, because I think there are still ways to solve this problem without calling them. It would be the final step.


Negoslav


----- Original Message ----- From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, January 23, 2009 10:10 PM
Subject: Re: jaws donble problem


Wow. Sounds like a tech support question for Freedom Scientific. Have you
contacted them?

Dave

----- Original Message ----- From: "Negoslav Sabev" <negi4a@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: January 23, 2009 11:06 AM
Subject: jaws donble problem


Hello. We received here jaws 10 with dongle authorization. My boss paid it
for me. I guess it should work with this dongle on any computer I put it in.
But unfortunately it is not so. On my home computers I have no problem
running jaws with the dongle. I have vista and windows 7 on my laptop, xp
sp2 on my desktop and 2 virtual machines both with xp sp3. On vista,
windows7 and xp sp2 it works well with installed and the portable version.
It works also in one of the virtual machines. They both are the same windows
xp sp3 installed from the same cd, but it works only in one of them. The
second one doesn't accept to authorize with dongle. I tried it also on the 2
of the computers at work. Both of them are xp sp2 and both refuse to
authorize with dongle. I used only the portable version there. I  even
copied and installed the working dongle driver from my desktop, but no luck.
I'm stuck. It's not convenient at all when it does this on the work PCs.
Please help!

Negoslav

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