Not yet, because I think there are still ways to solve this problem without calling them. It would be the final step.
Negoslav----- Original Message ----- From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx> Sent: Friday, January 23, 2009 10:10 PM Subject: Re: jaws donble problem
Wow. Sounds like a tech support question for Freedom Scientific. Have you contacted them? Dave----- Original Message ----- From: "Negoslav Sabev" <negi4a@xxxxxxxxx>To: <jfw@xxxxxxxxxxxxx> Sent: January 23, 2009 11:06 AM Subject: jaws donble problem Hello. We received here jaws 10 with dongle authorization. My boss paid itfor me. I guess it should work with this dongle on any computer I put it in.But unfortunately it is not so. On my home computers I have no problem running jaws with the dongle. I have vista and windows 7 on my laptop, xp sp2 on my desktop and 2 virtual machines both with xp sp3. On vista, windows7 and xp sp2 it works well with installed and the portable version.It works also in one of the virtual machines. They both are the same windowsxp sp3 installed from the same cd, but it works only in one of them. Thesecond one doesn't accept to authorize with dongle. I tried it also on the 2of the computers at work. Both of them are xp sp2 and both refuse to authorize with dongle. I used only the portable version there. I evencopied and installed the working dongle driver from my desktop, but no luck.I'm stuck. It's not convenient at all when it does this on the work PCs. Please help! Negoslav -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.htmlIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact thelist owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.comJFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxxTo unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.Archives located at: //www.freelists.org/archives/jfwAlternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.htmlIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx