okay I have windows x p home and a Pentium processor a 4 and one gig of ram I down loaded jaws to the desktop then open it now after that was installed I deleted jaws 6.0 and it destroyed 6.1 and I told it to leave settings & to keep the shared components. I did this twice on 2 different days I am also running Norton. to get out the jam I had to reload jaws 6.0 now what am I doing wrong hear any suggestions. I was able to remove 6.1 with out any problem after that. After reading the list the problems you are having are some what minor. I guess next trick is to uninstall 6.0 & down load 6.1 & see what happens. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx