Re: jaws 5.1
- From: "Greg Epley" <gregepley@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 28 Apr 2004 18:16:13 -0500
Mind posting a URL to what you're referring to? I know FS has resource
information posted on their site about various JAWS lists and other
resources, but that's not something they can expect a majority of JAWS
owners to find, and certainly doesn't cover them. Better would be to have
their own resource that they allow registered users to subscribe to for any
products they have with FS, and then do nothing on that list but send out
announcements of upcoming SMA renewal for that customer, or posts from FS
about updates or info on upcoming release dates. Posting it on a list like
this one, when I might need to unsubscribe or turn off message delivery
because I don't want my Inbox flooded all the time isn't a solution. I like
solutions that make sense, and I like answers to posts that say something
useful as opposed to your "they do post on their web." which tells me
absolutely nothing useful.
-Greg Epley
----- Original Message -----
From: "david poehlman" <poehlman1@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, April 28, 2004 2:11 PM
Subject: Re: jaws 5.1
> they do post on their web.
>
> ----- Original Message -----
> > From: "Greg Epley" <gregepley@xxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Wednesday, April 28, 2004 2:57 PM
> > Subject: Re: jaws 5.1
> >
> >
> > The only problem with that approach is that I've been on and off this
list
> > at times. Seems I recall early on, when I registered JAWS 4.0 with FS,
I
> > had a spot to enter an email address. I also seem to recall, though I
> can't
> > confirm this, that when I spoke to FS soon after moving and then
obtaining
> > 5.0 and updating my SMA, that I gave them and my dealer my new contact
> info
> > including my new email address. If FS had a method on site to handle
this
> > it would work better for all concerned. After all, every JAWS user
isn't
> > necessarily a member of some kind of JAWS list on the internet. FS also
> > doesn't have anything posted on their web site specifically telling
users
> to
> > join any certain list to get such announcements, so just because they
use
> > those lists for announcements doesn't excuse it on their part. Without
> you
> > having told me this happened on this list, I never would have known it.
> >
> > I would be curious to know, if I were to stop messages from the list for
a
> > time, is there any way I would still receive the JAWS release messages
> > posted here? If not then it's not really a solution because sometimes
> > people need to stop messages for a time for one reason or another.
> >
> > I'm just trying, like everybody else, to find some easier way than
having
> to
> > visit the FS web site every few months or remain a member of a JAWS list
> > just to get announcements.
> >
> > This also does not solve the SMA problem. I've had it explained to me,
> it's
> > just that something got screwed up early on when I initially bought
JAWS,
> > and I'm pretty sure I got jipped on my initial purchase but can't prove
> that
> > now. As a result, I've been sort of lost since then, finding myself
> calling
> > FS just to inquire about the status of my SMA so I am not left in the
dark
> > as I was twice before.
> > -Greg Epley
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