Re: jaws 12 freezing up

  • From: "Mike & Barbara In Arcadia" <mb69mach1@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 20 Nov 2010 20:49:26 -0800

Hi Adrian & Dave;

When I open the default dictionary manager, I tab to add, press spacebar to 
open,
  backspace out anything that appears in this field, enter my entry, tab to 
the replacement word field, enter what I want, tab to okay, press enter, 
invoke the control + S keystroke to save, & Alt + F4 to close.

  I understand that you can press enter after typing what you want in the 
replacement field but, I always tab to okay & press enter in case there is 
another option I would like to add to this particular entery.
  Take care.
  Mike

  ----- Original Message ----- 
  From: Adrian Spratt
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 6:37 PM
  Subject: RE: jaws 12 freezing up


  I have a different idea for Mike to consider. First, I don't think saving 
is the cause of the problem. Mike used to get the JAWS dictionary to work. 
Besides,JAWS now prompts the user to save any changes on exiting, which I 
believe it didn't do in early versions of the dictionary.

  My thought is whether another step in the process is being overlooked. As 
we all know, you enter the dictionary with insert-d and, if the entry is to 
be global, follow with control-shift-d. JAWS brings up the "add" function, 
and you press enter. either the item in question is already in the field or 
you type it in. Then you tab and write in a replacement.

  Now the next step is the one that may be forgotten. In order to put that 
change into effect, you must press enter.

  Mike, is it possible you've been forgetting to press enter there?

  After that, of course, you press control-s for save and alt-F4 to exit.

  
--------------------------------------------------------------------------------
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf 
Of Dave Durber
  Sent: Saturday, November 20, 2010 8:57 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: jaws 12 freezing up

  Mike, Keith and anyone on this list who is using JAWS:

  When you add entries to any dictionary file, using the Dictionary Manager 
in JAWS, you must remember to save the file. You do this by pressing CTRL+S 
at the main screen, before closing the Dictionary Manager with ALT+F4. If 
you do not save your changes, before you exit the Dictionary Manager, they 
will be lost/thrown away/dumped, by the Dictionary Manager. And, of course, 
the time it took you to add those entries to make life easier for you, will 
have been wasted.

  Sincerely:

  Dave Durber

  ----- Original Message -----
  From: Farfar Carlson
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 2:42 PM
  Subject: Re: jaws 12 freezing up

  Mike,

  That is truly strange. You were invoking the default dictionary with the 
Ctrl+Shift+d each time?

  So in effect, your changes to the default.jdf file were not being saved?

  Have you looked at the file itself in your user/settings/ENU folder to see 
if the modification date is indeed changed?

  It's either a problem with the dictionary manager not making the changes, 
or that the file is not being saved, and that might point to a problem with 
admin rights, or the wrong folder location.

  And FS can't help you with it?

  Dave Composed in the Audio Recording and Mixing Studios, San Jose, 
California

  ----- Original Message -----
  From: Mike & Barbara In Arcadia
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 11:27
  Subject: Re: jaws 12 freezing up

  Hi Dave;

  I couldn't add to the default dictionary most of the time. Then all of a 
sudden it would work properly and then all of a suddenwham, no go! 
Unfortunately the no go was more often than the go! Take care. Mike

  ----- Original Message -----
  From: Farfar Carlson
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 10:50 AM
  Subject: Re: jaws 12 freezing up

  Mike,

  You wrote: "...the default dictionary issues I have in all builds even 
though I could duplicate the problem while in a tandem session or on the 
phone with tech support."

  What is this issue?

  Dave Composed in the Audio Recording and Mixing Studios, San Jose, 
California

  ----- Original Message -----
  From: Mike & Barbara In Arcadia
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 10:36
  Subject: Re: jaws 12 freezing up

  Hi Sugar;

  My issues started from day 1 of the first build/ version of J11. As they 
updated J11 things seemed to get better but, although the loss of focus 
doesn't happen quite as often, J11 still loses focus regularly.I have spoken 
to tech support & written my complaints but, since they can't duplicate the 
problem they can't or won't help. As I stated earlier this happens on more 
than 1 computer & more than 1 operting system. I don't use my computer all 
the heavily so I don't think it's an issue of having to many processes or 
windows open. 1 other thing about J11 that I have never been able to get 
answer for is the default dictionary issues I have in all builds even though 
I could duplicate the problem while in a tandem session or on the phone with 
tech support. Okay, enough of the rant. LOL Take care. Mike

  ----- Original Message -----
  From: Sugar
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 7:48 AM
  Subject: Re: jaws 12 freezing up

  Mike, I just got jaws 11 about 2 months ago, and nothing upsetting has 
happend, yet, how long did it take before it started acting up? just 
curious, if I should go back to jaws 7, where I was very happy thanks sugar

  'Lower the noise in your life and you will hear God more clearly.' ~Sugar

  ----- Original Message -----
  From: Mike & Barbara In Arcadia
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 7:11 AM
  Subject: Re: jaws 12 freezing up

  Hi Shannon, Dave, & Chris;

  I have this problem on a regular basis! For , no reason! It will happen 
just by doing something as simple as clicking on something on the desktop. 
When I invoke the Jaws key, windows key, + F4 keystroke, then when I try to 
restart any version of Jaws with its respective hotkey, no version of Jaws 
will load. I have to do a hard shutdown & reboot before I get Jaws back 
again. I had this happen while I had Freedom Scientific on the phone for a 
different reason and they couldn't figure out / explain why it would do this 
either. I thought, at first, that I would be very happy with J12 but, it 
seems to be doing the same old crap the J11 did! Losing focus & just quit 
working while attempting the simplest of tasks'. I have written them & 
spoken with them, to no avail. Hopefully somehow this activity, or lack of, 
will get cleared up. Oh, by the way, this is happening on 2 different 
desktop computers running XPSP3 Home, 1 laptop running XPSP3 Pro, & 1 
desktop computer running XPSP3 MediaCenter. Take care. Mike

  ----- Original Message -----
  From: chris hallsworth
  To: jfw@xxxxxxxxxxxxx
  Sent: Saturday, November 20, 2010 12:39 AM
  Subject: Re: jaws 12 freezing up

  Not at all Shanon.

  Chris H You can contact me in the following ways: E-mail and Facebook: 
challsworth2@xxxxxxx
  MSN: ch9675@xxxxxxxxxxx
  Skype: chrishallsworth7266
  Blog: http://chrishallsworth.klangoblogs.net

  On 20/11/2010 05:34, Shannon wrote: Has anyone had a problem with jaws 
freezing? I mean it locks up and I have to bring it up again with my hot 
key. Shannon
  --
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