I was having the same issue, but sometimes pressing alt+n doesn't work, I just get an okay button and a couple other choices in the dialog--do not show this again checkbox, and learn about the information bar, which takes me to IE Help and outlines examples of Web sites where this popup occurs. These include downloading activeX controls or plugins to play a stream, etc. Jaws doesn't read the information bar for the specific site I'm trying to open. Has anyone else found alt+n ineffective? Sometimes when I open a site where Flash player is required, I get a crash and error report dialog. See this site: http://myflock2.com/cgi-bin/notes_list.pl?churchid=church3406 When I select a recorded service to play, I get a crash and "send error report" message. Anyone know what IE settings will take care of this? By the way, I recently experienced a crashed version of Windows on my old hard drive and had to change drives and ionstall a new version of Windows. Before the crash I could go to IE's favorites with control-shift-i, but that doesn't seem to work anymore with this new version of XP Pro on the new drive. I can still use alt-a, but can only use first-letter navigation to go to the favorite site I want. With control-shift-i I can start typing the name of a favorite site and it will spell out what I'm trying to find, but now that keystroke isn't working anymore. What IE settings can I change to enable that keystroke again? Is this a Jaws or IE issue? When my new drive was set up, I got Jaws 9.0 on my system, and I don't have the authorization number for activating one of the later versions. Thanks for your suggestions. Douglas Richard Dexheimer Chief of Braille Productions Born-Again Productions The Friedman Place, Apt.308 5527 N. Maplewood Ave. Chicago, IL 60625 773-409-6163 drichardd@xxxxxxxxxxxxx ----- Original Message ----- From: Kimsan To: jfw@xxxxxxxxxxxxx Sent: Tuesday, February 01, 2011 2:25 PM Subject: RE: information bar Thanks guys. It slipped my mine for some reason but then again it doesn't help I am multi-tasking here at work iether! I'm simple-minded like that haha. From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Daniel McGee Sent: Tuesday, February 01, 2011 12:14 PM To: jfw@xxxxxxxxxxxxx Subject: Re: information bar Hi I believe but don't quote me on this that it is the command Alt Plus the letter N for november if what your after. Hope that helps you out. Daniel From: Kimsan Sent: Tuesday, February 01, 2011 7:49 PM To: jfw@xxxxxxxxxxxxx Subject: information bar Using IE 8 how do I click on the information bar?