Re: gmail.com login problems
- From: Soronel Haetir <soronel.haetir@xxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Thu, 7 Jan 2010 07:08:55 -0900
I suspect that you typed it in wrong. However if it has a saved
password, you shouldn't need to type it at all. Unless you are
talking about a second hand computer and the prior user saved account
info?
Also, I would make sure that the password field is actually clear, you
may have accidentally left existing characters. And if all else fails
try typing your password in the name field, select it then cut and
paste it into the password field.
On 1/7/10, Marvin Hunkin <startrekcafe@xxxxxxxxx> wrote:
> hi.
> for some stupid reason.
> i get the login page for gmail.
> using internet explorer 8, windows vista home premium, jaws 11 standard on a
> toshiba a300 satellite.
> set up the the sites to allow in privacy settings.
> but for some stupid reason.
> when i put my e-mail address and password.
> asks me if i want to change the password, as it says it cannot recognize the
> current password.
> i click no.
> then i get the password field again.
> then get the damn image capture and the audio capture.
> which is horrible to listen to.
> so tried three times.
> but still cannot login.
> and cannot seem to find any contact details for help.
> there is a link saying some for screen reader users.
> but when i have gone into that link.
> either reset password or create new account.
> which i do not want to do either as got an account already.
> so how to fix this.
> i mainly use windows mail to download my mail.
> but go regular to the gmail site to delete spam.
> as windows mail does not download the spam folder.
> so how to fix this.
> maybe delete all my history and cookie settings ?
> would that fix that?
> any one had this problem before.
> started today.
> cheers Marvin.
>
>
> --
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--
Soronel Haetir
soronel.haetir@xxxxxxxxx
--
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