Hello, Everyone: What are floating tool bars and can floating tool bars cause JAWS to skip over text within a document when arrowing up and down with the arrow keys. I was told that they could interfere and to shut them off or "doc them". What does doc them mean? This person who is telling me all of this is not doing a good job of helping me fix the problem at hand. He is confusing me more and more. I am using JAWS 7.0 and Word 2003 and when I open a document and try to arrow down through the document it does not read all the text that is on the screen. If I then place JAWS in a say all with insert A it reads everything on the screen without the blanks and such as when I am arrowing. How can I fix this so I can arrow up and down through a document line by line to read the text. Thanks, A very confused Alicia "The chief handicap of the blind is not blindness, but the attitude of >seeing people towards them." >- Helen Keller, 1925