dell update
- From: "Dorothy Ingram-Gorban" <Dorothy.ingram-gorban@xxxxxxxxx>
- To: "org, jfw@freelists. " <jfw@xxxxxxxxxxxxx>
- Date: Thu, 11 Nov 2010 12:01:34 -0000
List members, and gentlemen of the business community kindly do not label as
a rant, just understand many of us are coping alone at home, Engineer comes
from Dell, he discovers the HD on my computer is flawed, he tries to fix it and
reinstall windows. No luck. this engineer has a blind Uncle who uses Jaws he
understands its importance. He makes about five calls in all to support
explaining. They say replace with the hd in box a western digital also,
engineer says box is not marked properly to indicate contents, however he goes
ahead, and discovers the replacement HAD,is no good, it is flawed! outcome is I
must stay in all day Friday for another dell engineer who will come with yet
another hard drive, hopefully not flawed .I did ask questions since in the past
with another computer an engineer put on a home computer a professional
replacement, and for weeks I could only use Jaws in demo mode until I found out
Jaws home will not work on a professional computer By that time I had spent
several hundreds of pounds sterling updating jaws in the vain hope it would
work Maybe a sighted person would have spotted it I only remember. talking of
remembrance, in dreadful weather we remembered the 11th day of the 11 month
and puts things like computers into proper perspective.Dorothy
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