RE: dell promis
- From: "George B" <gbmagoo@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 9 Nov 2010 12:30:27 -0800
Well I am not pretending I am tired of it so I hope it can stop and take up
with dell
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Farfar Carlson
Sent: Tuesday, November 09, 2010 11:24
To: jfw@xxxxxxxxxxxxx
Subject: Re: dell promis
Dorothy,
Can you please stay on topic with JAWS, and avoid ranting about your Dell
service issues? Getting just a bit weary.
No, I'm not pretending to be a moderator, I'm just pretending to be tired of
the on-and-on. Sorry to be curt.
Dave
Created in the Audio Recording and Mixing Studios, San Jose, California
----- Original Message -----
From: Dorothy Ingram-Gorban <mailto:Dorothy.ingram-gorban@xxxxxxxxx>
To: org, <mailto:jfw@freelists.%20> jfw@freelists.
Sent: Tuesday, November 09, 2010 10:31
Subject: dell promis
well I told the support in India who phoned that jaws is speaking on a
very old laptop not the dell which my local engineer thinks should have a
new drive seems they have different terms for home users than business, I
suppose you all know this, I read all the small print but did not find it
but if you are a business or professional person you can chose a day out of
5 days, I will get a phone call any time on a particular day from 9 till 5,
on no condition can he say morning or afternoon, he has no idea who will
come at all noman my local engineer is bringing the dell windows 7 tonight
but he wants to be here if possible when any engineer arrives, and I cannot
arrange that only hope so I told dell support the man better have more than
the "20 minutes on site they think he will need as he will have to put dell
back wire it up and put in a new hardrive,as for Jaws he need not worry
just get the dell fixed, and I will see to jaws I have been given a link for
another download I hope I will finally have a decent computer the 2 year
warranty had a lot of terms and conditions and I know I read them all,, it
even gave insurance against accidental breakage,but it is the little loops
you miss, that give you a decent service or not. I was told the man who
called tore off leaving my external drives on floor router not back in
place,was "no longer working .for us well better hope for the best but
so far Dellneed action not promises Dorothyfor us
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