Collapsed is what it says when messages are grouped by conversation. While in the list of messages, hit alt v as in victory, enter on current view and arrow down to group by conversation. If it is checked, enter on that and all the troubles will disappear. ----- Original Message ----- From: Patricia To: jfw@xxxxxxxxxxxxx Sent: Sunday, September 17, 2006 10:21 PM Subject: collapsed in outlook express Hi everyone: while checking mail in Outlook Express I accidently pressed control+h, and JAWS said collapsed, and many of my messages put themselves into odd places, and some of them I didn't even see. I thought that pressing the keystroke again would bring me back to some normalcy, but that wasn't the case. does anyone know anything about collapsed messages?