Re: back to jaws not coming up when i click on it

David, when you say to hit alt control delete and find the list of running
processes, how exactly do you do this?  I ran Narrator and alt-tabbed to see
if there was a Jaws window and there wasn't.  I did hit alt control delete
but it thought I wanted to end Narrator's task, which I didn't.  Does
alt-tabbing show this running processes list or is there another tab to go
to in task manager to find this list?



----- Original Message ----- 
From: "david poehlman" <poehlman1@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, July 12, 2004 8:26 AM
Subject: Re: back to jaws not coming up when i click on it


> Joanne,
> When jaws goes away like this, try pressing alt+ctrl+delete with narrator
> running and see if it is in the list of running processes.  If it is, end
> the task and see if you can bring it up.
>
> AS for saving your settings, all you have to do is to copy the
> jawsxxx\settings\enu\
> folder or specific files from it into a temporary holding place before
> reinstalling or repairing and then youcan copy them back.
>
>
> ----- Original Message ----- 
> From: "Joanne" <houseofmusic3345@xxxxxxxxxxx>
> To: "jfw" <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, July 11, 2004 8:55 PM
> Subject: back to jaws not coming up when i click on it
>
>
> I mentioned a few days ago that often lately Jaws will stop when I'm in
the
> middle of some programs; no matter what I do it won't come back up--using
> hot key, going to desktop and hitting j, etc.  All other aps work so
> computer doesn't freeze altogether.  The only way to get jaws back is to
> re-start.  I followed your suggestion and turned on Narrator and whenever
I
> tried bringing Jaws up Narrator never saw it.  I could alt-tab and it read
> "outlook express" or "internet explorer", etc., but Jaws was nowhere for
> Narrator to see it.  Today it happened (and this is not a first) when I
> unloaded Jaws and re-loaded it.  I have XP home and both Jaws 4.51 and the
5
> update.  If Narrator can't find Jaws what do you think happened to it?
And
> I so hope you won't say I have to repair because I still can't figure out
> how to save my settings (like dictionary, which I worked so hard to
change).
> Thanks for any feedback.
>
>
>
>
>
> Joanne
>
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