Hi Dave What do you mean with "Jaws options set to same regarding icons"? Why does this only happen in one of my many subfolders? As an experiment I switched to Jaws 10 this morning and had no problem. This makes me think it is not an Outlook problem, but a Jaws 11 one. The thing is, I absolutely have no idea how to correct this and I find it frustrating. Renette From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Carlson Sent: 28 December 2009 08:13 PM To: jfw@xxxxxxxxxxxxx Subject: Re: another outlook problem with jaws 11 Renette, That is indeed strange. It almost sounds like an Outlook problem. I wonder if your JAWS 11 options are not set the same, with regard reading icons in the list, and thereby affecting the amount of text being read back to you? Dave ----- Original Message ----- From: Renette Bloem <mailto:renette@xxxxxxxxxxx> To: jaws mailing list <mailto:jfw@xxxxxxxxxxxxx> (jaws mailing list) Sent: Monday, December 28, 2009 09:45 Subject: another outlook problem with jaws 11 Dear All I encounter another outlook problem with Jaws 11, Vista Business and Outlook 2007. I have different folders for my various e-mails. Two of my subfolders are set to have e-mails grouped according to the "from" option. In the one folder the person from whom the e-mails come + the subject line are read. In another subfolder, also set to "from" only the name from the sender is read, but not the subject line. Can somebody please help? In Jaws 10 I did not have this problem. Thanks. Renette