Re: an SMA question

  • From: Judith Bron <jbron@xxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Fri, 13 Oct 2006 16:47:09 -0400

Your sma is on 7.0, 7.1 did not count against your upgrades.
----- Original Message ----- From: "Troy Burnham" <homerun@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, October 13, 2006 10:14 AM
Subject: Re: an SMA question



Hi James,
So since the salesperson told me this morning that I have 2 upgrades left
then that means that I probably bought an SMA after 7.10 came out and just
don't remember it and that I'll be eligible for 8.0 and whatever the next
paid version after that will be is that right? I don't have 7.1 installed
rright now so I can't check the about section on it to see what it says, all
I have installed is 6.2 and 7.0.
Troy



----- Original Message ----- From: "James Homuth" <james@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, October 13, 2006 8:47 AM
Subject: Re: an SMA question



JFW 7.0 wouldn't be updated, because according to the authorization key you have currently installed, you do have 0 upgrades left. If you install 7.10, or 8.0 when it's shipped, you'll show the proper amount of upgrades. Note: If you install 8.0, you'll likely only see that you have 1 upgrade left. It's probably not a mistake, depending on when your SMA was purchased.

James,
List Admin
At 08:50 AM 10/13/2006, you wrote:
Hi All,
After hearing that Jaws 8.0 will be out soon I checked in the about section
of Jaws 7.0 and it states that I have 0 upgrades left, but I just called fs
and according to them I have 2 upgrades left on my SMA. Maybe this
should've been a question for the sales person that I talked to but why
would 7.0 show that I've got 0 upgrades when I actually have 2, and is
there
any way to get it to accurately show how many upgrades that I have? Should
it be updated when I install 8.0? I know that each SMA is good for 2
upgrades but I don't remember buying an SMA within the past year although I
may have and I'm guessing that I evidently did.


Thanks for any help on this.
Troy



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