Re: an SMA question
- From: "Richard Benoit" <reb503@xxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 13 Oct 2006 10:20:49 -0400
Troy,
I recently had this same experience. When you renew an SMA it will not show
up in the About Jaws until you have some interaction with the FS website.
To do this: go to the Help Menu in Jaws and select Update Activation and
when the window opens select Start Activation, When this is complete the
About Jaws should accurately reflect the number of upgrades remaining. As
you are already activated on the computer you are using this will not use
any of your activations or upgrades.
Also, you can do the same thing by going to www.fsactivate.com entering your
serial number and selecting the appropriate button. I don't remember
exactly what it says. This wiss tell you the same thing but it may not
update the information on your computer.
Richard
----- Original Message -----
From: "Troy Burnham" <homerun@xxxxxxxxx>
To: "jfw" <jfw@xxxxxxxxxxxxx>
Sent: Friday, October 13, 2006 8:50 AM
Subject: an SMA question
Hi All,
After hearing that Jaws 8.0 will be out soon I checked in the about
section
of Jaws 7.0 and it states that I have 0 upgrades left, but I just called
fs
and according to them I have 2 upgrades left on my SMA. Maybe this
should've been a question for the sales person that I talked to but why
would 7.0 show that I've got 0 upgrades when I actually have 2, and is
there
any way to get it to accurately show how many upgrades that I have?
Should
it be updated when I install 8.0? I know that each SMA is good for 2
upgrades but I don't remember buying an SMA within the past year although
I
may have and I'm guessing that I evidently did.
Thanks for any help on this.
Troy
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