Re: an SMA question

  • From: James Homuth <james@xxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Fri, 13 Oct 2006 09:47:43 -0400

JFW 7.0 wouldn't be updated, because according to the authorization key you have currently installed, you do have 0 upgrades left. If you install 7.10, or 8.0 when it's shipped, you'll show the proper amount of upgrades. Note: If you install 8.0, you'll likely only see that you have 1 upgrade left. It's probably not a mistake, depending on when your SMA was purchased.

James,
List Admin
At 08:50 AM 10/13/2006, you wrote:
Hi All,
After hearing that Jaws 8.0 will be out soon I checked in the about section
of Jaws 7.0 and it states that I have 0 upgrades left, but I just called fs
and according to them I have 2 upgrades left on my SMA.  Maybe this
should've been a question for the sales person that I talked to but why
would 7.0 show that I've got 0 upgrades when I actually have 2, and is there
any way to get it to accurately show how many upgrades that I have?  Should
it be updated when I install 8.0?  I know that each SMA is good for 2
upgrades but I don't remember buying an SMA within the past year although I
may have and I'm guessing that I evidently did.

Thanks for any help on this.
Troy



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