Strange. I work with protected PDFs without a hitch. Peter From: Mark Arnold Sent: Saturday, October 04, 2008 8:03 PM To: jfw@xxxxxxxxxxxxx Subject: Re: alert: empty document. message in adobe Hello, OK, I am not sure how to explain this but sometimes when individuals create a PDF document they can copyright protect it. I received a document once that my children could see on the screen but JAWS would not read. When I contacted the creator of the document, they informed me that it was protected. They sent me another file with the protection removed, and JAWS then read it just fine. I do not know why this occurred but this was my experience. Hope that made sense, Mark ----- Original Message ----- From: Patricia To: JAWS users list Sent: Saturday, October 04, 2008 1:00 PM Subject: alert: empty document. message in adobe has anyone had this message come up in adobe when loading a pdf before? I just had a situation where a document loaded, and it said processing page x of y, and then said alert empty document. there hhas to have been text there... is this a JAWS issue? I am using JAWS 9 and adobe 8. Patricia